Telecommunications professional with extensive experience at Antietam Broadband, specializing in project management and network troubleshooting. Demonstrated success in managing complex installations and fostering team collaboration. Expertise in fiber optic installation and disaster recovery, consistently achieving high-quality results under pressure while mentoring new technicians for operational excellence.
Overview
9
9
years of professional experience
Work History
Headend Technician III
Antietam Broadband
Hagerstown
01.2022 - Current
Oversaw project timelines and budgets for telecommunications upgrades and installations.
Collaborated with co-workers and supervisors to coordinate repair and maintenance plans ahead of projects.
Tracked and created purchase orders for multiple projects within headend operations.
Contributed to the development of Headend Standard Practices.
Assisted in the development and implementation of disaster recovery plans for telecommunications infrastructure.
Supported development of headend technicians' skills and knowledge
Delivered on-call support for critical issues, ensuring uninterrupted telecommunications services
Contributed to establishment of DC Plant at Hagerstown Headend.
Managed on-site operations during Westminster Headend development
Lead Installer
Velocity Telecom Services
Ashburn
04.2016 - 01.2022
Managed installation of fiber optic cables and systems, ensuring compliance with industry standards.
Designed and implemented structured cabling systems for voice and data networks.
Analyzed existing processes and procedures related to telecommunications operations.
Performed routine system tests and analyzed results to ensure optimal network performance.
Advanced Troubleshooting of complex network issues, resolving problems to minimize downtime.
Worked effectively in team environments to make the workplace more productive.
Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Managed multiple projects simultaneously while meeting deadlines.
Conducted training sessions for new staff members on the use of telecom test equipment and standard practices.
Provided on-call support for critical issues, ensuring high availability of telecommunications services.
Measured, cut, spliced and installed wires and cables.
Collaborated with vendors to order supplies and materials needed for project completion.