Corey Smith
Moku Hawaiian Grill
Phoenix,AZ
Work Preference
1
Certification
4
Years of experience
Detail-oriented professional experienced in team supervision and customer service. Enhanced workforce efficiency and managed inventory through effective communication and problem-solving skills. Committed to improving operational success and customer satisfaction.
Work History
1 Year 3 Months
2023.05 - 2024.08
1 Year 3 Months
Front End Lead
Dick's Sporting Goods | Tempe, AZ
2023.05 - 2024.08
- Led customer service team, enhancing support strategies to improve customer satisfaction scores.
- Implemented training programs for staff, fostering skill development and knowledge retention.
- Conducted regular performance evaluations of front-end staff, providing constructive feedback for improvement and growth opportunities.
- Trained the team on return policies and customer interaction standards while maintaining accountability for override decisions and fostering a collaborative environment.
1 Year
2023.12 - 2024.12
1 Year
Volunteer
ASU Project Humanities | Tempe, AZ
2023.12 - 2024.12
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
- Participated and assisted in weekly events to provide for the homeless
4 Years 1 Month
2022.08 - Current
4 Years 1 Month
Tutor
Desert Vista Highschool, Shantel Flores | Phoenix, AZ
2022.08 - Current
- Developed personalized lesson plans to enhance student understanding and engagement.
- Implemented adaptive learning techniques to support diverse learning styles.
- Utilized educational technology tools to enhance interactive learning experiences.
- Mentored junior tutors, sharing best practices and effective teaching methods.
- Provided homework assistance using specific curriculum and materials.
- Supported students with helpful study habits and exam strategies.
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Collaborated with teachers to align tutoring strategies with classroom curricula.
1 Year 8 Months
2025.01 - Current
1 Year 8 Months
Pet Sitter
Mitchell Pethick | Phoenix, AZ
2025.01 - Current
- Providing attentive care for a dog, ensuring safety and comfort in home environment.
- Followed specific feeding and medication schedules as instructed by pet owners, such as daily walks.
- Maintained cleanliness of pet areas, including feeding bowl and backyard
- Maintained cleanliness of pet areas, including litter boxes and feeding stations.
3 Months
2026.06 - Current
3 Months
Shift Leader
Moku Hawaiian Grill | Tempe, AZ
2026.06 - Current
- Supervised team operations to ensure efficient service and adherence to quality standards.
- Implemented scheduling adjustments to optimize workforce efficiency during peak hours.
- Trained and mentored new staff on food preparation and customer service protocols.
- Managed inventory levels, minimizing waste while ensuring product availability.
- Resolved customer complaints promptly, enhancing overall satisfaction and loyalty.
- Trained new employees and delegated daily tasks and responsibilities.
Education
Bachelor of Science - Chemical Engineering
Arizona State University | Tempe, AZ | 2027-05
- Tempe Union High School District Scholarship Recipient
- President's Award Scholarship Recipient
- Relevant Coursework: Process Dynamic Control & Modern Separations
- AIChE Member
- Extracurricular Activities: Intramural Pickleball and 3v3 Basketball
Skills
Customer service
Problem-solving
Attention to detail
Organized and efficient
Flexible schedule
Inventory management
Teamwork and collaboration
Collaboration skills
Certification
- Certified Desktop Pro in Excel, Word, and Power Point, TestOut - 2021
Timeline
Shift Leader
Moku Hawaiian Grill
2026.06 - CurrentRead more
Pet Sitter
Mitchell Pethick
2025.01 - CurrentRead more
Volunteer
ASU Project Humanities
2023.12 - 2024.12Read more
Front End Lead
Dick's Sporting Goods
2023.05 - 2024.08Read more
Tutor
Desert Vista Highschool, Shantel Flores
2022.08 - CurrentRead more
Arizona State University - Bachelor of Science, Chemical Engineering
Read more