Summary
Overview
Work History
Education
Skills
Timeline
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Corey Washington

Mobile,AL

Summary

Dynamic A/C Specialist and Auto Body Technician with a proven track record at Auto Air of Alabama West, showcasing expert problem-solving and team collaboration. Elevated customer satisfaction and productivity by implementing innovative training and process improvements. Skilled in machinery maintenance and customer relations, achieving significant enhancements in vehicle performance and service quality.

Overview

7
7
years of professional experience

Work History

A/C Specialist - Mechanic

Auto Air of Alabama West
03.2021 - Current
  • Followed all company policies and procedures to deliver quality work.
  • Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
  • Collaborated with cross-functional teams to achieve project goals on time and within budget.
  • Implemented new training programs for staff, leading to higher employee retention rates and better overall performance.
  • Enhanced vehicle performance by conducting thorough diagnostics and identifying necessary repairs.
  • Performed routine maintenance tasks such as oil changes, filter replacements, tire rotations, and brake inspections to ensure vehicle longevity.
  • Assisted customers in understanding their vehicle''s maintenance requirements, promoting preventative care measures.
  • Repaired or replaced malfunctioning components using appropriate tools, enhancing overall vehicle functionality.
  • Identified opportunities for process improvements within the shop, implementing changes that led to increased productivity levels among technicians.
  • Improved customer satisfaction with efficient repair work, ensuring vehicles were returned in optimal condition.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
  • Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
  • Performed A/C repairs on light duty trucks.

Auto Body Technician

National Collision
03.2019 - 01.2021
  • Utilized collision repair hammers, welders and grinders to address bodywork needs.
  • Installed and removed body panels, doors and fenders of vehicles to access areas of repair.
  • Inspected vehicles to identify and document repair needs.
  • Maintained a safe working environment by adhering to safety protocols and ensuring proper use of equipment.
  • Replaced and repaired vehicle parts according to work order instructions.
  • Reassembled and replaced parts to complete body repairs.
  • Tested and adjusted newly repaired vehicles to verify proper function.
  • Enforced compliance with safety regulations when operating equipment.
  • Diagnosed and repaired various mechanical and electrical problems on diverse vehicle makes and models.

Dock Specialist

VT Mobile Aerospace Engineering
11.2017 - 02.2019
  • Ensured accurate inventory management by maintaining detailed records of incoming and outgoing shipments.
  • Implemented quality control measures that reduced errors in order processing, enhancing overall accuracy levels.
  • Collaborated with cross-functional teams to streamline the flow of goods from dock to storage areas, resulting in improved organization.
  • Utilized various software tools to maintain accurate records of shipments, allowing for easy tracking and retrieval of information when needed.
  • Conducted thorough audits of inventory levels regularly, minimizing discrepancies between physical stock counts and computerized records.
  • Communicated with supervisors and other personnel to coordinate loading and unloading of goods.
  • Used computers to enter data, track shipments and maintain records of products.
  • Supported warehouse management in developing plans for future expansion based on current trends and projected growth patterns.

Education

Certificate - Autobody

Bishop State Community College
Mobile, AL
05-2019

High School Diploma -

Murphy High School
Mobile, AL
05-2015

Skills

  • Customer relations
  • Expert problem solving
  • Analytical thinking
  • Documentation management
  • Machinery maintenance
  • Team collaboration
  • Knowledge sharing
  • Maintenance and repair
  • Problem-solving
  • Active listening

Timeline

A/C Specialist - Mechanic

Auto Air of Alabama West
03.2021 - Current

Auto Body Technician

National Collision
03.2019 - 01.2021

Dock Specialist

VT Mobile Aerospace Engineering
11.2017 - 02.2019

Certificate - Autobody

Bishop State Community College

High School Diploma -

Murphy High School
Corey Washington