Illustration and Storyboarding
Corey Welty
Data Center Specialist
Meridian,ID
Summary
- Self-motivated DC Specialist with 6 years of experience in Data Center data management and security.
- Collaborates effectively with multi-functional roles to identify and leverage areas for improvement in data systems.
- Bringing comprehensive understanding of Data Center operations and documentation needs.
- Organized and dependable candidate successful at managing multiple priorities with a positive attitude.
- Willingness to take on added responsibilities to meet team goals.
- Excellent reputation for resolving problems and improving customer satisfaction.
- Eager to contribute to team success through hard work, attention to detail and excellent organizational skills.
- Motivated to learn, grow and excel in IT.
Overview
6
6
years of professional experience
3
3
years of post-secondary education
2
2
Certifications
Work History
Data Center Specialist
Involta
Boise, ID
12.2018 - Current
- Recommended and implemented proactive measures to prevent or minimize identified problems with data center operations.
- Followed procedures defined by run logs and monitoring systems.
- Maintained records of daily communication transactions, problems, remedial actions and installations.
- Designed action plans for internal process improvements based on recurring trends.
- Collaborated with multi-functional roles to communicate and align development efforts.
- Notified and facilitated communication with designated personnel in event of hardware, operating system or software failure.
Service Desk Technician
Involta
Boise, ID
04.2018 - 12.2018
- Patched software and installed new versions to eliminate security problems and protect data.
- Broke down and evaluated user problems, using test scripts, personal expertise and probing questions.
- Created support documentation that enabled user community to extend skills, leverage system features and find resolutions to questions without intervention from support team.
- Maintained servers and systems to keep networks fully operational during peak periods.
- Configured hardware, devices and software to set up work stations for employees.
- Assisted with updating technical support best practices for use by team.
- Explained technical information in clear terms to promote better understanding for non-technical users.
Network Operations Specialist
Involta
Boise, ID
08.2016 - 04.2018
- Performed network security design and integration duties.
- Utilized source code control for tracking configurations and changes.
- Monitored network hardware operations to evaluate proper configuration.
- Designed and evaluated WAN and LAN connectivity technologies.
- Updated department documentation such as license databases, infrastructure maps and FAQs to maintain consistent response levels.
- Improved overall user experience through support, training, troubleshooting, improvements and communication of system changes.
- Investigated and corrected problems with printers, copiers and other peripheral devices.
- Provided faculty and staff with security software and network configuration support.
- Maintained energy and enthusiasm in fast-paced environment.
Education
No Degree - Design And Visual Communications
ITT Technical Institute - Boise
Boise, ID 05.2001 -
High School Diploma -
Borah High School
Boise, ID 08.2002 - 06.2005
Skills
Clerical Support
Dependable and Responsible
Data Entry
Critical Thinking
MS Office
Planning and Coordination
Problem-Solving
Cultural Awareness
Maintenance and Repair
Teamwork and Collaboration
Organization and Time Management
Attention to Detail
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Planned, measured, constructed private colo cages, wired access doors, installed cabinets, PDU's and power supplies.
- Ran cross connects from carriers to customer cabinets and devices
- Troubleshot failed connection via loop back tests and Fluke provided cable tests for Cat5E and Cat6 cables.
- HVAC physical and virtual support through use of I-Vu
- Imaged customer and company PC's and Laptops
- Password resets & Account setup (including: Office365 and Active Directory)
- Swapped out fans, power supplied, drives and ram on various failed devices as well as devices, themselves
Certification
Bicsi Installer 1: INST1
Interests
Digital Animation and Character Design
Gaining IT related certifications and experience
Volunteering at the Idaho Food Bank
Gardening, Cooking, Spending time with Wife and Kids
Timeline
CPR & Heartsaver Bloodborne Pathogens
03-2022
Bicsi Installer 1: INST1
02-2021
Data Center Specialist
Involta
12.2018 - Current
Service Desk Technician
Involta
04.2018 - 12.2018
Network Operations Specialist
Involta
08.2016 - 04.2018
High School Diploma -
Borah High School
08.2002 - 06.2005
No Degree - Design And Visual Communications
ITT Technical Institute - Boise
05.2001 -