Summary
Overview
Work History
Education
Skills
Applications And Training Certifications
Timeline
Generic

Frank Perez

Mesa,AZ

Summary

Talented professional possessing in-depth knowledge of datacenter operations and management. Results-oriented and proactive with top-notch skills in project management and communication, offering 23-year background managing and engineering various aspects of cabling infrastructure, telecommunications and access control/ security.

Tech-savvy professional bringing outstanding communication and organizational abilities as well as skills in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

25
25
years of professional experience

Work History

DATA CENTER SPECIALIST

MUFG
09.2018 - Current
  • Assist in projects for the next generation growth of Data Center
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Monitored system performance, capacity utilization, and service levels to ensure optimal operation of the data center environment.
  • Performed routine maintenance activities such as cabling, rack installation, assist with configurations.
  • Installed new servers, storage devices, switches, routers, firewalls, UPSs and other equipment as required by business needs.
  • Collaborated closely with IT teams to coordinate system changes and minimize disruption during deployments.
  • Maintained inventory of hardware components within the data center.
  • Provided technical support and troubleshooting for data center operations.

PROJECT MANGER/ TECHNICAL SERVICE MANAGER

TECHNOLOGY SERVICES INC
08.2011 - 07.2018
  • Project manager of all cabling, infrastructure engineering and access control security installation in southwest region
  • Maintained a high level of expertise in current technologies and industry trends.
  • Managed all customer service requests with provisioning, implementation and maintenance
  • Managed service department personal and work orders
  • Installed and configured access control systems, including door hardware, readers, electric strikes, magnetic locks, and emergency release buttons.
  • Generated concept designs, collaborated with customers to gain feedback and directed entire design process.
  • Implemented quality assurance standards across the Technical Services Department.
  • Managed and provided technical support to internal and external customers.
  • Coordinated with cross-functional teams to ensure successful deployment of projects.
  • Planned, organized, and coordinated the activities of the Technical Services Department.

DATA CENTER SPECIALIST

IES COMMERCIAL
06.2010 - 08.2011
  • Onsite data specialist at Union Bank Data center in Chandler
  • Performed cabling, racking and stacking of network equipment
  • Maintained records of all cabling and equipment installation
  • Worked with remote network administrators in troubleshooting network issues
  • Overall upkeep and maintenance in data center environment.

PROJECT MANAGER/LEAD SERVICE TECHNICIAN

NETVERSANT INC
05.2004 - 05.2010
  • Project management and engineer of data center infrastructure build-outs and cabling
  • Management in commercial business cabling and infrastructure projects
  • Assistance and installation of small client network equipment and implementation.

LEAD SERVICE TECHNICIAN AND INSTALLER

FEDERAL COMMUNICATIONS GROUP
10.1998 - 05.2003
  • Installation of network infrastructure and cabling
  • Performed service calls for customers with cabling needs and changes
  • Onsite MAC technician at customer site, Honeywell.

Education

ASSOCIATES OF APPLIED SCIENCE - IT / COMPUTER NETWORKING SYSTEMS

ITT TECHNICAL INSTITUTE
09.2006

Skills

  • Exceptional interpersonal communication
  • Effective leader
  • Consistently meets goals
  • Cable infrastructure engineering
  • Technical troubleshooting
  • Excellent problem solving skills
  • Conflict resolution
  • Project management
  • Network asset management
  • Proficient multi-tasker
  • Hardware Installation
  • Asset Management
  • Technical Support
  • Telecommunications
  • Customer Support

Applications And Training Certifications

  • Windows and Linux Operating Systems
  • Microsoft Office Suite
  • CCNA training
  • BICSI levels 1 and 2 certified
  • Systimax installation certified
  • Corning fiber optics certified installer
  • Access control training in Lenel, Amag, GE, Gallagher, DSX

Timeline

DATA CENTER SPECIALIST

MUFG
09.2018 - Current

PROJECT MANGER/ TECHNICAL SERVICE MANAGER

TECHNOLOGY SERVICES INC
08.2011 - 07.2018

DATA CENTER SPECIALIST

IES COMMERCIAL
06.2010 - 08.2011

PROJECT MANAGER/LEAD SERVICE TECHNICIAN

NETVERSANT INC
05.2004 - 05.2010

LEAD SERVICE TECHNICIAN AND INSTALLER

FEDERAL COMMUNICATIONS GROUP
10.1998 - 05.2003

ASSOCIATES OF APPLIED SCIENCE - IT / COMPUTER NETWORKING SYSTEMS

ITT TECHNICAL INSTITUTE

Similar Profiles

CREATE PROFILE
Frank Perez