Corey Whitfield
Lawrenceville,GA
Summary
Client Support professional with 3 years of experience, adept in conflict resolution and team leadership within dynamic environments. Proficient in leveraging Adobe Creative Suite and videography skills to enhance client engagement and satisfaction. Committed to safety compliance and innovative problem-solving, fostering a collaborative atmosphere for optimal service delivery.
Overview
4
4
years of professional experience
Work History
AIRPORT CUSTOMER SERVICE AGENT
Unifi Aviation, LLC
Charlottesville
05.2025 - Current
- Assist passengers with a friendly welcome, through arrival and check-in process, including support for passengers with special needs such as unaccompanied minors, VIP passengers and passengers needing wheelchair assistance.
- Handle all aspects of ticketing and check-in by operating a computerized system. This includes boarding, baggage service, reservations and resolving related complaints and problems.
- Direct passengers through Customs, Immigration, and Quarantine.
- Assist ramp agents to ensure that wheelchairs, strollers, and gate-checked bags are made available for loading upon departure and delivery to passengers upon arrival.
- Push wheelchairs with passengers through all areas of the airport.
- Adhere to all safety procedures and policies.
- Perform other related duties as assigned within the appropriate skill, experience and capabilities expected for this position.
- Complete work in a safe and secure manner, following company safety and operational standards.
- Immediately report safety and security incidents as well as potential hazards in line with the Unifi Fair and Just Culture Policy.
MEDIA DIRECTOR
OAK GROVE CHURCH
Waynesboro, VA
03.2024 - 02.2026
- Directed and produced live broadcasts of worship services and special events for in-person and online audiences. Operated and maintained video, audio, and lighting equipment for high quality content creation. Edited digital content for social media, websites, and promotional materials using Adobe Premiere Pro and OBS, After Effects. Collaborated with pastoral staff and ministry leaders to create engaging, theme-aligned visuals. Trained and supervised media volunteers, ensuring smooth production operations. Managed audiovisual equipment and resolved technical issues to maintain optimal performance. Developed creative video concepts to enhance outreach and community engagement.
- Streamlined live broadcast processes to enhance viewer engagement, leading to measurable improvements in online attendance and community participation.
- Fostered strong partnerships with ministry leaders to align visual content with service themes, significantly boosting audience connection and experience.
- Developed and implemented new video editing techniques using Adobe tools, resulting in enhanced productivity and increased sharing across platforms.
Janitorial Lead
Sizemore Group
Fishersville, VA
06.2024 - 05.2025
- Supervised daily cleaning operations to ensure compliance with safety and sanitation standards.
- Trained and mentored team members on proper cleaning techniques and equipment usage.
- Developed effective cleaning schedules to optimize workflow and enhance efficiency.
- Conducted regular inspections to maintain high-quality service and address issues promptly.
AUTOMOTIVE PHOTOGRAPHER
SYNC AUTO
Atlanta
10.2022 - 07.2023
- Captured high-quality automotive images to enhance online listings, resulting in increased viewer engagement and improved sales conversions.
- Streamlined photo editing workflow, reducing processing time by 30% and enabling faster turnaround for clients.
- Analyzed market trends in automotive photography to tailor visual content, leading to targeted marketing and elevated brand visibility.
- Worked closely with sales and marketing teams to align visual content with promotional strategies, fostering a unified brand narrative.
- Maintained organized digital asset management system for photography, ensuring easy access and efficient retrieval of images for client use.
Education
Bachelor of Arts - Mass Communication
Georgia State University
AtlantaA.A., DESIGN & MEDIA PRODUCTION - undefined
Atlanta Technical College
Atlanta05-2019
Skills
- Conflict Resolution (Skillful)
- Team Leadership (Experienced)
- Safety Compliance (Beginner)
- Photography (Experienced)
- Management (Experienced)
- Adobe Creative Suite CC (Experienced)
- Videography (Experienced)
Timeline
AIRPORT CUSTOMER SERVICE AGENT
Unifi Aviation, LLC
05.2025 - Current
Janitorial Lead
Sizemore Group
06.2024 - 05.2025
MEDIA DIRECTOR
OAK GROVE CHURCH
03.2024 - 02.2026
AUTOMOTIVE PHOTOGRAPHER
SYNC AUTO
10.2022 - 07.2023
A.A., DESIGN & MEDIA PRODUCTION - undefined
Atlanta Technical College
Bachelor of Arts - Mass Communication
Georgia State University
LINKS
Portfolio: griffieldmedia.myportfolio.com.