Cori DiMeo
Roanoke,TX
Summary
Dynamic Senior Event and Meeting Manager with a proven track record at Benchmark Hospitality, excelling in client relations and team leadership. Expert in event management software and budget oversight, I consistently enhance customer experiences and drive operational success, leading teams to achieve exceptional results in high-pressure environments.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Senior Event and Meeting Manager
Benchmark Hospitality at Deloitte University
Westlake, USA
03.2024 - Current
- Led team of Event & Meeting Managers, driving recruitment, training, and performance appraisals to enhance team capabilities.
- Executed event order approvals and operational reporting to ensure seamless event execution.
- Conducted department forecasting and managed operational logistics through a structured data process.
- Maintained regular communication with client meeting planners to align expectations and deliver tailored event solutions.
- Facilitated key projects for Event Management Leadership to enhance operations.
- Supervised 10-15 employees, focusing on performance improvement and development.
Event and Meeting Manager
Benchmark Hospitality at Deloitte University
Westlake, USA
04.2016 - 03.2024
- Coordinated with Deloitte Meeting Planner and Program Teams to deliver exceptional service across all program phases.
- Managed Property Wide Events with Deloitte Events Manager to develop networking activities for participants.
- Created and hosted custom culinary events for unique team-building experiences.
- Incorporated extensive property knowledge to address client needs, including arrival, departure, and meeting room setups.
- Forecasted meeting requirements and attendee counts for accurate operational cost management.
- Collaborated with Food and Beverage Leadership to maintain and enhance banquet menus, aligning offerings with client preferences.
- Supported junior associates through structured event management mentorship to support junior associates. to coach and develop associates within the division
Event Experience & Beverage Manager
Benchmark Hospitality at Deloitte University
Westlake, USA
09.2019 - 09.2021
- Led creation, execution, and hosting of culinary and unique beverage events across property.
- Conducted comprehensive beverage training for banquet, bistro, market, barn, and conference services teams to enhance service quality.
- Maintained beverage offerings aligned with Benchmark corporate guidelines to maximize guest satisfaction.
- Collaborated with outlets to streamline requisitioning, receiving, storing, and inventory management processes.
Senior Conference Planning Manager
Chaminade Resort & Spa
Santa Cruz, USA
05.2006 - 03.2016
- Orchestrated planning and execution of meetings, conferences, and private dining events, enhancing client satisfaction and engagement.
- Oversaw budget management to ensure cost-effective event operations.
- Managed attendee rooming lists and coordinated transportation and special requests, ensuring seamless event experiences.
- Coordinated with high-profile corporate clients and hotel services, aligning expectations and delivering tailored solutions.
- Developed detailed plans for event set-up and visual presentation.
- Engineered menu options tailored to client preferences.
Store Manager
Starbucks Coffee Company
Scotts Valley, USA
09.2004 - 03.2006
- Oversaw daily operations of full-service coffee store, ensuring compliance with Starbucks standards to enhance customer satisfaction.
- Led a team of 20-25 employees, fostering a collaborative work environment.
- Managed HR functions, including staffing and employee development, to build a skilled and motivated team.
- Controlled inventory and implemented cost management strategies, contributing to increased store profitability.
- Designed retail and visual presentation to enhance customer experience.
Food Service Manager
Guckenheimer Enterprises/Sony Electronics
San Jose, USA
03.2000 - 09.2004
- Directed daily food service operations for a diverse client base.
- Collaborated with culinary teams to design client-focused menus, enhancing satisfaction and engagement.
- Cultivated positive client relationships to enhance satisfaction and retention.
- Ensured adherence to company policies regarding food safety, quality, and sanitation.
- Managed inventory and cost strategies, optimizing resource allocation and reducing waste.
- Coordinated cafe and event catering services, delivering fine dining experiences that elevated client events.
- Oversaw facility operations, managing accounts receivable and payable effectively.
Education
High School Diploma -
Harbor High School
Santa Cruz, CA06-1996
Skills
- Office software proficiency
- Delphi expertise
- Event coordination
- Budget management
- Team leadership
- Effective communication
- Financial forecasting
- Staff recruitment and training
- Conflict management strategies
- Collaborative teamwork
Certification
Introductory Sommelier
Accomplishments
Manager of the Quarter
Timeline
Senior Event and Meeting Manager
Benchmark Hospitality at Deloitte University
03.2024 - Current
Event Experience & Beverage Manager
Benchmark Hospitality at Deloitte University
09.2019 - 09.2021
Event and Meeting Manager
Benchmark Hospitality at Deloitte University
04.2016 - 03.2024
Senior Conference Planning Manager
Chaminade Resort & Spa
05.2006 - 03.2016
Store Manager
Starbucks Coffee Company
09.2004 - 03.2006
Food Service Manager
Guckenheimer Enterprises/Sony Electronics
03.2000 - 09.2004
High School Diploma -
Harbor High School