Cori Rosengren
Care Coordinator
Fort Collins,CO
Summary
I'm excited to be in an environment where I can put my life experience and compassion for helping others to use. My diverse background includes sales, promotion, customer service, and management experience.
Overview
3
3
years of professional experience
28
28
Certifications
Work History
Care Coordinator/ Certified Peer and Family Specialist
North Colorado Health Alliance
4 2023 - Current
- Part of Addiction Response Team & responsible for working in collaboration with local providers and community agencies to ensure that individuals in treatment for Opioid Use Disorder are successfully connected with resources to aid in their long term recovery goals
- Aid individuals in meeting their goals toward ongoing recovery through education, outreach, connectivity to Medication Assisted Treatment and other recovery services
- Maintain frequent communication with partner organizations to provide updates, identify barriers, and avoid duplication of services
- Experience working with persons with SUD/ Addiction
- Cultural Competence
- Critical Thinking Skills
- Strong written and verbal communication skills
- Ability to maintain non-reactive and calm when engaging with individuals who may or may not be intoxicated, belligerent, or have a history of behavioral health issues
- Ability to adjust priorities quickly as circumstances and needs dictate for member success
- Computer skills including the navigation of multiple Electronic Medical Record systems and data collection tools as determined by organizational needs
- Ability to build relationships with those with a Substance Use Disorder including but not limited to those who are justice involved and those with complex medical and/or mental health issues
- Experience working with Medicaid and Medicare
- Ability to work with most language barriers by use of Google Translate
- Ability to work independently
- Frequent contact with the public by phone and in person
- Enrollment of patients using appropriate assessment tools and databases including; ROI, GPRA, DAP etc
- Perform health needs assessments and identify risk factors to develop health care plans
- Assist patients/members in scheduling appointments, follow-up care, referrals, medication refills etc
- Optimize member and family independence through education, community resources, and support.
Dog Bather/Receptionist
Kitty's Dog Spa
09.2021 - 08.2022
- Check dogs in and out
- Communicate with groomers and clients appropriately
- Thoroughly bathe and brush out each dog
- Check text messages, voicemails and emails and respond every day
- Maintain a clean workspace
- Always go out of my way to be kind to the clients as well as their animal family members
Education
High school diploma -
Manatee Community College
Bradenton, FLSkills
Project Oversight
Schedule Management
Patient Care Assessment
Relationship Building
Problem-solving abilities
Adaptability
Sales
Inventory
Budgeting
Customer Service
Management
Telemarketing
Negotiation
Salesforce
Google Suite
Microsoft Office
Contracts
Marketing
Recruiting
PC Troubleshooting
Care Coordination
Certified Peer and Family Specialist
Networking
Experience working with those who struggle with Substance Use Disorder
Unflappable, my ability to maintain non-reactive and calm when engaging with individuals who may or may not be intoxicated, belligerent, or have a history of behavioral health issues
Ability to build relationships with those with a Substance Use Disorder including but not limited to those who are justice involved and those with complex medical and/or mental health issues
Navigation of multiple Electronic Medical Record systems and data collection tools as determined by organizational needs
Experienced with Medicaid and Medicare
Certification
Certified Peer and Family Specialist, 01/01/24, Lived experience with SUD as well as Mental Health Disorder
Provide guidance to individuals suffering with Mental Health Disorders, Illness, abuse, trauma, addiction and co-occurring disorders
Provide support to individuals to achieve their personal recovery goals by promoting self-determination, personal responsibility, and the empowerment inherent in self-directed recovery.
Recovery-oriented
Good communication skills
Person focused
Trauma informed
Resilient
Great self management skills
Additional Information
Although there is a substantially large gap from when I passed worked until now I was still holding down the best job ever being a mother and at this point I feel very very strongly about re-entering the workforce center and I am absolutely sure that I would be a fine attribute to your establishment thank you.
Timeline
Dog Bather/Receptionist
Kitty's Dog Spa
09.2021 - 08.2022
Care Coordinator/ Certified Peer and Family Specialist
North Colorado Health Alliance
4 2023 - Current
High school diploma -
Manatee Community College