Cori Smith
Tyler
Summary
Compassionate work ready individual whom possesses the skills set for coordinating with all professionals to deliver optimal results. My main goal in any job setting is to improve the overall quality of one’s experience. I am skilled in creating efficient resolutions in any manner. Excel in communication, resourcefulness, empathy, and patience, ensuring comfort and trust. Possess strong capability in problem-solving, adaptability, and time management. A detail-oriented seasoned care expert who is experienced with developmentally disabled person, the elderly and at risk youth. Known for productivity and efficiency in task completion. Highly-motivated employee with the ultimate desire to take on new challenges and quickly master new skills. Strong work ethic, adaptability, and exceptional interpersonal skills.
Overview
4
4
years of professional experience
6
6
years of post-secondary education
Work History
Home Health Caregiver
Independent
Tyler
08.2024 - 01.2025
- Developed and maintained strong relationships with clients and their families.
- Communicated effectively with healthcare professionals regarding client needs.
- Implemented safety protocols to ensure a secure environment for clients.
- Provided companionship and emotional support to enhance client well-being.
- Assisted in meal preparation tailored to specific dietary requirements.
- Maintained a clean and safe environment for the client; changing bed linens, cleaning bathrooms, vacuuming carpets, washing dishes, laundry.
- Provided assistance to patients with activities of daily living, such as bathing, grooming and toileting.
- Assisted clients with mobility issues by providing support for walking, transferring from bed to chair.
Leasing Agent
Centerpiece Investments
Tyler
03.2024 - 07.2024
- Collaborated with maintenance staff to address tenant concerns promptly.
- Provided exceptional customer service to enhance tenant satisfaction levels.
- Maintained accurate records of lease transactions and tenant communications.
- Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems.
- Contacted and followed up with tenants on renewal notices.
- Processed applications by conducting background checks and verifying references.
- Inspected vacant units and ensured they were ready for showings.
- Provided customer service to existing tenants by responding to inquiries promptly.
- Greeted prospective tenants, answered questions, and provided tours of the property.
- Performed administrative duties such as filing paperwork and updating databases.
- Escalated critical issues to property manager to deliver immediate resolution.
Cashier Team Lead
Brookshires Food Store
Tyl
11.2023 - 03.2024
- Supervised cashier team, ensuring efficient transaction processing and customer service.
- Trained new cashiers on register operations and store policies.
- Managed cash handling procedures, including balancing cash drawers daily.
- Assisted customers with inquiries, resolving issues to enhance satisfaction.
- Coordinated shift schedules to maintain adequate staffing levels at checkout.
- Monitored checkout area for cleanliness and organization throughout shifts.
- Enforced store policies regarding returns and exchanges for smooth operations.
- Assisted cashiers with resolving customer complaints and inquiries.
- Performed daily opening and closing procedures for the register area.
- Maintained a clean work environment by sweeping floors and wiping down counters regularly.
Assistant Manager
Athena’s Greek Restaurant
Tyler
06.2022 - 11.2023
- Supported staff training and development.
- Managed inventory levels and ensured stock availability for sales.
- Implemented store policies to enhance customer service experiences.
- Maintained visual merchandising standards according to brand guidelines.
- Supervised daily operations including scheduling shifts, assigning duties.
- Monitored employee attendance records, timekeeping, and payroll information.
- Ensured compliance with safety regulations and company policies.
Housing Specialist
Andrew’s Center Behavioral Healthcare
Tyler
01.2021 - 05.2022
- Coordinated with local housing authorities to secure suitable accommodations.
- Developed individualized housing plans in collaboration with clients and support teams.
- Facilitated communication between clients and service providers for effective support.
- Maintained detailed client case files ensuring confidentiality and compliance.
- Conducted regular follow-ups with clients to monitor housing stability and satisfaction.
- Provided resources and referrals for additional community services as needed.
- Participated in team meetings to share insights and improve housing strategies.
- Conducted assessments to determine eligibility for rental assistance programs.
- Facilitated communication between landlords, tenants, social service providers, government agencies, legal representatives.
Education
Master’s - Social Work
Stephen F. Austin State University
Nacogdoches, TX 02.2015 - 05.2017
Bachelor of Science - Rehabilitation
Stephen F. Austin State University
Nacogdoches, TX 06.2011 - 12.2014
Skills
- Client relationship management
- Meal preparation
- Daily living assistance
- Customer service
- Record keeping
- Property inspections
- Team supervision
- Problem solving
- Communication skills
- Time management
- Conflict resolution
- Training and development
- Palliative care
- Cultural sensitivity
- Clinical documentation and reporting
- Crisis intervention
- Housekeeping
- Case management
- Client documentation
- Compassionate client care
Timeline
Home Health Caregiver
Independent
08.2024 - 01.2025
Leasing Agent
Centerpiece Investments
03.2024 - 07.2024
Cashier Team Lead
Brookshires Food Store
11.2023 - 03.2024
Assistant Manager
Athena’s Greek Restaurant
06.2022 - 11.2023
Housing Specialist
Andrew’s Center Behavioral Healthcare
01.2021 - 05.2022
Master’s - Social Work
Stephen F. Austin State University
02.2015 - 05.2017
Bachelor of Science - Rehabilitation
Stephen F. Austin State University
06.2011 - 12.2014