Corianne Hannum
Spokane,WA
Summary
Motivated individual with over 7 years experience in customer service. Offers a unique set of skills that separates from a crowd to bring an above-par experience with peers and clients. Skilled in building client relationships and understanding client needs. Determined to face challenges and achieve goals.
Overview
7
7
years of professional experience
Work History
Senior Account Manager
Empire Insurance Brokers
07.2021 - Current
- Develope long-lasting client relationships by providing exceptional customer service and support.
- Enhance communication between departments for more effective problem-solving and collaboration.
- Provide extensive support in sales, technical and business areas to key accounts.
- Coordinate efforts across teams to ensure seamless delivery of products and services to clients.
- Cultivate productive relationships with business representatives and consulted closely to uncover needs and match to available solutions.
Shipping and Receiving Services
Post Falls Power Sports
01.2020 - 07.2020
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Manually entered data entry logs.
- Reduced shipping errors through meticulous inspection of outgoing packages and double-checking labels.
- Maintained accurate inventory levels through regular cycle counts and updating the warehouse management system accordingly.
Sales Associate
Lone Wolf Harley Davidson
06.2020 - 07.2021
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Administrative Assistant
Johnson Property Management
04.2018 - 03.2020
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Facilitated new client applications all while following strict Washington State Tenant laws.
Education
High School Diploma -
Lewis And Clark High School
Spokane, WA06.2016
Skills
- Administrative oversight
- Client rapport
- Customer service
- Relationship building and management
- Client services oversight
Affiliations
Assumption Parish Parent Association
Timeline
Senior Account Manager
Empire Insurance Brokers
07.2021 - Current
Sales Associate
Lone Wolf Harley Davidson
06.2020 - 07.2021
Shipping and Receiving Services
Post Falls Power Sports
01.2020 - 07.2020
Administrative Assistant
Johnson Property Management
04.2018 - 03.2020
High School Diploma -
Lewis And Clark High School
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