Rebecca J. Cobb
Huntersville,NC
Summary
Motivated professional with a proven track record of meeting organizational needs through consistent and organized practices. Demonstrates strong work ethic and adaptability, excelling in high-pressure environments. Skilled in mastering new skills quickly and working effectively without supervision. Exceptional interpersonal skills enhance collaboration and contribute to brand enhancement.
Overview
19
19
years of professional experience
Work History
Senior Account Manager
E Powered Benefits, LLC
Charlotte, NC
11.2022 - Current
- Acted as primary liaison between clients and internal teams.
- Assisted in renewal process for existing groups.
- Assisted with implementation of new groups.
- Manage complex calendars, schedule internal/external meetings, and prioritize tasks for CEO.
Medical Reimbursement Analyst
Moda Health
Portland, OR
11.2019 - 11.2022
- Processing updates from network providers/clinicians to keep systems updated and claims process flowing smoothly.
- Assisting claims department with verifying correct payments and adjudication.
- Configure medical provider contracts including practice negotiation agreements, RVU’s, and annual renewals for network providers.
Office Manager
Team Rehab
Portland, OR
10.2017 - 02.2020
- Pull and review health benefits for patients pre- and post-appointment.
- Medical billing to multiple carriers on behalf of patients.
- Front desk coverage (phones, co-payments, schedule), interacting with patients and insurers to ensure a smooth experience.
- Track and maintain patient visits, medical history, and billing history.
Provider Configuration Analyst
Moda Health
Portland, OR
12.2013 - 10.2017
- Provided Customer Service to providers via email and phone.
- Processing claims and contract updates received from providers and practices.
- Assisted claims department with verifying correct remit addresses, claim requirements, and processing expectations.
- Configure medical provider contracts including practice negotiation agreements, RVU’s, and annual renewals for network providers.
Billing Assistant
Foremost Forwarders, Inc.
Tigard, OR
02.2012 - 10.2013
- Processed and approved invoices from contracted agents to maintain accurate financial records.
- Organized military shipment paperwork into batches for efficient system archiving.
- Billed government entities for domestic military shipments to ensure timely payment.
Company Office Administrator
Netbiz.com
Tualatin, OR
01.2006 - 04.2011
- Maintained files and databases for entire company with multiple offices.
- Supported the Vice President, Sales Managers, and additional offices with all office correspondence and scheduling company wide.
- Organized all organization events including monthly and annual meetings, both on- and off-site.
- Screened and routed multi-line incoming calls taking messages as needed.
- Reviewed, entered, tracked, and distributed incoming resumes to hiring staff.
- Updated office phone lists, sales teams, trackers and maintained conference room schedules.
- Tracked and ordered all essential office equipment supplies while maintaining inventory.
Education
Associates Degree - Business Management
Anthem College
Phoenix, AZ03.2013
Skills
- Client relationship management
- Customer service
- Team collaboration
- Time management
- Attention to detail
- Schedule management
- Administrative oversight
Timeline
Senior Account Manager
E Powered Benefits, LLC
11.2022 - Current
Medical Reimbursement Analyst
Moda Health
11.2019 - 11.2022
Office Manager
Team Rehab
10.2017 - 02.2020
Provider Configuration Analyst
Moda Health
12.2013 - 10.2017
Billing Assistant
Foremost Forwarders, Inc.
02.2012 - 10.2013
Company Office Administrator
Netbiz.com
01.2006 - 04.2011
Associates Degree - Business Management
Anthem College
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