Dedicated nursing professional with over a decade of experience in clinical oversight and patient care. Skilled in compliance monitoring, staff training, and implementing evidence-based practices, contributing to improved patient safety and service delivery.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Clinical Nurse Supervisor
Baystate Health
Springfield, MA
12.2022 - Current
Baystate Health | Dec 2022 – Present
Provide clinical and operational leadership for multidisciplinary outpatient Gastroenterology and Endocrinology practices.
Oversee nursing and medical assistant staff performance, staffing models, workflow coordination, and daily clinic operations.
Lead quality improvement initiatives focused on patient safety, access to care, and operational efficiency.
Collaborate with physicians, advanced practice providers, and leadership to improve patient outcomes and service delivery.
Implement evidence-based practice standards and ensure regulatory compliance across clinical operations.
Direct onboarding, staff competency validation, performance evaluation, and ongoing professional development.
Analyze clinic performance metrics and implement data-driven process improvements
Charge Endoscopy Nurse
Baystate Health - Baystate Medical Center
Springfield, MA
11.2017 - 12.2022
Served as clinical charge nurse overseeing daily operations of a high-volume hospital Endoscopy unit.
Coordinated procedural flow, staffing assignments, and patient throughput for endoscopic services.
Functioned as clinical leader for staff support, escalation management, and real-time decision making.
Ensured adherence to infection control standards, procedural safety protocols, and regulatory compliance.
Collaborated with gastroenterologists, anesthesia providers, and surgical teams to ensure safe procedural outcomes.
Led staff development, orientation, and competency training for new and existing staff.
Registered Nurse
Baystate Health - Baystate Medical Center
Springfield, MA
07.2010 - 11.2017
Administered patient care, including medication management and wound dressing, ensuring adherence to safety protocols.
Collaborated with multidisciplinary teams to develop and implement individualized patient care plans.
Monitored vital signs and documented changes in patient conditions, facilitating timely interventions.
Educated patients and families on health management strategies, enhancing understanding of treatment plans.
Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.
Improved patient outcomes by implementing evidence-based nursing interventions and individualized care plans.
Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
Utilized critical thinking skills to prioritize nursing interventions based on patients' acuity levels and individual needs.
Education
Master of Science - Nursing
Chamberlain University
Chicago, IL
06-2026
Associate of Science - Nursing
Holyoke Community College
Holyoke, MA
05-2010
Skills
Clinical leadership
Compassionate care
Clinical assessment
Care coordination
Clinical quality improvement
Recruiting and training
Compliance monitoring
Performance improvement
Patient health education
Interdisciplinary collaboration
Nursing oversight
Staff development
Nurse leadership
Patient care
Team development
Patient advocacy
Teamwork and collaboration
Problem-solving
Reliability
Certification
Registered Nurse – Massachusetts Board of Nursing
Basic Life Support (BLS), American Heart Association
Professional Memberships
PROFESSIONAL MEMBERSHIPS
Sigma Theta Tau International Honor Society of Nursing