Rosa Romero
Summary
Accomplished Clinical Nurse Supervisor with a proven track record at East Boston Neighborhood Health Center, enhancing staff competency and patient care through effective mentorship and interdisciplinary collaboration. Expert in clinical leadership and compassionate care, significantly improving treatment strategies and patient outcomes. Skilled in EMR systems and staff development, achieving a notable increase in staff retention rates. Registered Nurse with 20 years of experience in direct patient care and nursing management positions in hospital settings. Experience spans across emergency/trauma , behavioral and mental health. Passionate about providing programs and services in support of growth and healing for patients with mental health issues. Active listener with direct communication style and compassionate, non-judgmental approach to build patient trust and rapport. Outside-the-box thinker with strong crisis resolution skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Clinical Nurse Supervisor
East Boston Neighborhood Health Center
08.2023 - Current
- Served as a mentor to new hires, contributing to higher levels of competency among nursing staff members over time.
- Contributed to interdisciplinary team meetings discussing individualized case management plans, leading to more effective patient treatment strategies.
- Increased staff retention rates by offering professional development opportunities and creating a supportive workplace culture.
- Managed staff schedules, assignments, and time-off requests to maintain adequate coverage while minimizing overtime expenses.
- Identified areas for cost reduction without compromising patient safety or quality of care through careful resource allocation.
- Established a culture of continuous improvement by encouraging staff members to share ideas and participate in the development of new nursing initiatives.
- Collaborated with physicians during rounds for timely decision-making regarding treatment plans and adjustments in care as needed.
- Developed tailored care plans for patients with complex needs, collaborating with multidisciplinary teams to achieve optimal outcomes.
- Ensured regulatory compliance by staying current on industry standards and integrating them into daily practice.
- Supported organizational growth goals by participating in recruitment efforts including interviewing candidates, extending job offers, and facilitating orientation programs.
- Conducted in-service training sessions for nursing staff to enhance their skills and stay up-to-date on best practices in the field.
Registered Nurse, Emergency Department
Boston Medical Center's ED
12.2019 - 04.2024
- Demonstrated strong clinical reasoning skills when assessing patients'' conditions, initiating appropriate interventions, and escalating concerns to physicians as needed.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Improved patient outcomes by consistently providing high-quality emergency care and implementing evidence-based nursing practices.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Collaborated with multidisciplinary healthcare teams to develop comprehensive care plans for patients presenting with diverse medical conditions in the Emergency Department.
- Teamed on trauma and emergency interventions involving serious head injuries, gunshot wounds, and thoracic trauma.
- Optimized patient flow within the Emergency Department by collaborating with charge nurses in coordinating bed assignments and discharges according to capacity constraints.
- Delivered important IV and venous medications to control symptoms and provide effective treatments.
- Enhanced patient satisfaction by delivering compassionate, culturally sensitive care tailored to individual needs and preferences.
- Acted as a resource for colleagues by sharing clinical expertise, participating in educational opportunities, and serving as a preceptor for new nurses joining the Emergency Department team.
- Answered codes quickly and orchestrated efficient, skilled medical care.
- Upheld professional nursing standards and ethical principles when advocating for patients'' rights, respecting their autonomy, and maintaining confidentiality at all times.
- Promoted a safe and supportive environment for both patients and staff members by adhering to infection control protocols, maintaining equipment, and following safety guidelines.
- Communicated openly and collaboratively with all healthcare staff to organize successful patient care.
- Prevented potential medication errors by diligently verifying orders, double-checking dosages, and administering medications according to established protocols.
- Facilitated smooth transitions of care by effectively communicating pertinent information during hand-offs and discharge planning.
- Contributed to the creation of a positive work culture within the Emergency Department by actively participating in team-building activities, offering constructive feedback, celebrating successes, and fostering a sense of camaraderie among colleagues.
- Monitored medication dosages to prevent critical and potentially fatal patient incidents.
- Educated patients and answered questions about health condition, prognosis, and treatment.
- Provided skilled, timely and level-headed emergency response to critically-ill patients.
- Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
Registered Nurse, Emergency Department
Catholic Medical Center
01.2016 - 11.2019
- Demonstrated strong clinical reasoning skills when assessing patients'' conditions, initiating appropriate interventions, and escalating concerns to physicians as needed.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Teamed on trauma and emergency interventions involving serious head injuries, gunshot wounds, and thoracic trauma.
- Optimized patient flow within the Emergency Department by collaborating with charge nurses in coordinating bed assignments and discharges according to capacity constraints.
- Contributed to hospital-wide initiatives focused on enhancing patient safety, such as fall prevention efforts or infection control measures.
- Coordinated with physicians and other healthcare providers to ensure seamless communication and continuity of care for patients in the Emergency Department.
- Developed and executed staff training programs, resulting in increased competency and adherence to departmental standards.
- Optimized staffing levels based on real-time analysis of patient volume trends, maximizing resource utilization while maintaining high-quality service delivery.
- Established clear expectations and accountability measures for staff performance, resulting in improved team dynamics and higher overall productivity.
- Actively participated in quality improvement committees aimed at optimizing system-wide performance metrics related to emergency services provision or outcomes achievement.
- Managed budget allocation for the Emergency Department, effectively reducing operational costs without compromising quality of care.
- Supervised, directed, and motivated high-quality performance from nursing staff.
- Established and continuously optimized unit schedules and individual work assignments.
- Developed and implemented quality improvement initiatives to provide best possible patient care and identify and address areas of concern.
- Managed [Number] nurses and nursing activities in [Number]-bed hospital by providing comprehensive nursing guidance and maintaining outstanding patient satisfaction and care standards.
Registered Nurse, Emergency Department
Elliot Health System
08.1998 - 06.2018
- Demonstrated strong clinical reasoning skills when assessing patients'' conditions, initiating appropriate interventions, and escalating concerns to physicians as needed.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Improved patient outcomes by consistently providing high-quality emergency care and implementing evidence-based nursing practices.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Collaborated with multidisciplinary healthcare teams to develop comprehensive care plans for patients presenting with diverse medical conditions in the Emergency Department.
- Reduced patient wait times by efficiently triaging patients based on acuity levels and prioritizing urgent cases.
- Teamed on trauma and emergency interventions involving serious head injuries, gunshot wounds, and thoracic trauma.
- Optimized patient flow within the Emergency Department by collaborating with charge nurses in coordinating bed assignments and discharges according to capacity constraints.
- Delivered important IV and venous medications to control symptoms and provide effective treatments.
- Acted as a resource for colleagues by sharing clinical expertise, participating in educational opportunities, and serving as a preceptor for new nurses joining the Emergency Department team.
Education
Bachelor of Science - BSN
Southern New Hampshire University
Hooksett, NH05.2016
Associate of Science - Associate Degree in Nursing
Manchester Community College
Manchester, NH05.2010
High School Diploma -
Colegio De Fatima
Dominican Republic06.1985
Skills
- Clinical Leadership
- Compassionate Care
- Clinical assessment
- Quality Improvement
- Ethical Practice
- Staff Development
- Nurse Leadership
- Patient Care
- Patient Education
- Patient care planning
- Electronic Charting
- Medication Administration
- Care Coordination
- EMR Systems
- Team Development
- Patient Advocacy
- Clinical Quality Improvement
- Recruiting and training
- Compliance Monitoring
- Care Planning and Management
- Discharge Planning
- Patient Health Education
- Resource Allocation
- Staff Education
- Interdisciplinary Collaboration
Accomplishments
- Supervised team of hundreds staff members.
- Collaborated with team of five in the development of triage process and minimize triage time at elliot health system emergency department
Certification
- BASIC LIFE SUPPORT (BLS) expiration date September 30, 2024
- ADVANCED CARDIAC LIFE SUPPORT (ACLS) expiration date September 30,2024
- PEDIATRIC ADVANCED LIFE SUPPORT (PALS) expiration date January 31, 2026
- TRAUMA NURSE CORE COURSE (TNCC) expiration date September 30, 2027
- STATE OF MASSACHUSSETTS NURSE LICENSE expiration date August 30th, 2025
- STATE OF NEW HAMPSHIRE NURSE LICENSE expires August 30th, 2024
Languages
Spanish
Native or Bilingual
Timeline
Clinical Nurse Supervisor
East Boston Neighborhood Health Center
08.2023 - Current
Registered Nurse, Emergency Department
Boston Medical Center's ED
12.2019 - 04.2024
Registered Nurse, Emergency Department
Catholic Medical Center
01.2016 - 11.2019
Registered Nurse, Emergency Department
Elliot Health System
08.1998 - 06.2018
Bachelor of Science - BSN
Southern New Hampshire University
Associate of Science - Associate Degree in Nursing
Manchester Community College
High School Diploma -
Colegio De Fatima
- BASIC LIFE SUPPORT (BLS) expiration date September 30, 2024
- ADVANCED CARDIAC LIFE SUPPORT (ACLS) expiration date September 30,2024
- PEDIATRIC ADVANCED LIFE SUPPORT (PALS) expiration date January 31, 2026
- TRAUMA NURSE CORE COURSE (TNCC) expiration date September 30, 2027
- STATE OF MASSACHUSSETTS NURSE LICENSE expiration date August 30th, 2025
- STATE OF NEW HAMPSHIRE NURSE LICENSE expires August 30th, 2024
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