Corie Jackson
Winder,GA
Summary
Detail-oriented medical professional with several-year background performing basic clerical and clinical tasks to keep office running smoothly. Organized and meticulous individual with outstanding phone demeanor and etiquette paired with deep knowledge of medical terminology. Collaborative team player dedicated to helping patients and staff.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Medical Assistant/Receptionist
Family Physicians, P.A.
Winder, GA
11.2021 - Current
- Capable of answering multi-line phone system and helping with patient concerns, while maintaining a positive attitude.
- Strong computer knowledge.
- Communicate professionally.
- Coordinated care between multiple providers within the practice setting if needed.
- Provided support with front desk duties, such as checking in patients, collecting copayments, and deductibles.
- Managed and executed administrative tasks, including data entry into electronic health record system and other software programs.
Call Center Representative
Akins Ford
Winder, GA
06.2021 - 11.2021
- Followed standard processes and procedures for proper escalation of unresolved issues to appropriate internal teams.
- Provided customer service by answering product and service related questions.
- Collaborated with colleagues in other departments to ensure that all customer needs were met effectively.
Medical Assistant
Family Physicians, P.A.
05.2015 - 06.2021
- Obtained vital signs and patient's chief complaint.
- Reconciled patient medicine list and performed venipuncture.
- Entered all pertinent information into patient's chart using Greenway EMR system.
- Assist the physician with minor surgeries.
- Perform clinical tests ordered by physician, including ear lavage, X-Ray, injections, PFS, ABI, and annual wellness exam for Medicare patients.
- Call in patient refills to pharmacies.
Teacher Assistant
Kidz Academy Daycare
Winder, GA
07.2013 - 05.2015
- Assist lead teacher in adequate supervision and care of children
- Withhold a positive, loving, atmosphere
- Maintian organized, safe, and fun learning environment
- Ensure the safety of all of the children at all times.
Externship
NGPG Family Health Associates
- Obtained vital signs and patient health history
- Administered injections, EKG’s, assisted in venipuncture
- Assisted physician in minor surgeries
- Trained in EMR programs including Athena and Allscripts.
Education
Medical Assisting Diploma -
Lanier Technical College
Winder, GA08.2014
Skills
- Obtaining vital signs
- Performance with EKG's, X-ray, ABI's, Pulmonary Function Studies
- Ear lavage
- Injections
- Laboratory tests
- Venipuncture
- Working with Greenway EMR system
- Working with HealthEconnection
- Working with GRITS
- Answering multi-line phone system
- Helping with patient concerns
- Maintaining a positive attitude
- Strong computer knowledge
- Professional communication
- Greeting patients with genuine concern and a smile
Certification
- CPR/First Aid Certification
- State of Georgia X-Ray Safety Certification
References
Available upon request
Timeline
Medical Assistant/Receptionist
Family Physicians, P.A.
11.2021 - Current
Call Center Representative
Akins Ford
06.2021 - 11.2021
Medical Assistant
Family Physicians, P.A.
05.2015 - 06.2021
Teacher Assistant
Kidz Academy Daycare
07.2013 - 05.2015
Externship
NGPG Family Health Associates
Medical Assisting Diploma -
Lanier Technical College
- CPR/First Aid Certification
- State of Georgia X-Ray Safety Certification
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