Summary
Overview
Work History
Education
Skills
Timeline
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Kayla Masters

Summary

Medical Assistant with strong focus on patient care and clinical support. Skilled in recording vital signs, sending in prescriptions, and managing patient records. Known for reliability, adaptability, and effective teamwork. Proven ability to collaborate with healthcare professionals to achieve positive outcomes.

Overview

17
17
years of professional experience

Work History

Medical Assistant

Norman Regional Endocrine Parathyroid Center
05.2011 - 07.2025
  • Triaged incoming calls for provider to determine callers' needs for immediate appointments, prescriptions, answering questions regarding medications
  • Precepted newly hired medical assistants to train each on office procedures and important tasks.
  • Obtained patient vitals, medical history, medication information, symptoms, and allergies.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Notified patients of lab/diagnostic imaging results
  • Submitted orders for insulin pumps/CGM supplies, patient assistance applications
  • Obtained medication prior authorizations
  • Placed new supply orders, managed inventory and restocked
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic's commitment to quality care.

Accounts Receivable/Accounts Payable Clerk

Professional's Carpet Service
05.2008 - 05.2011
  • Managed all accounts receivable/payable financial data and produced reports using Quickbooks
  • Served as a reliable point of contact providing necessary documentation and answering inquiries related to accounts receivable/payable activities.

Education

DeMarge College
Oklahoma City, OK

Skills

  • Service excellence
  • Obtaining vital signs
  • Triage evaluation
  • Telephone etiquette
  • Injection administration
  • Writing prescriptions
  • Obtaining prior authorizations
  • Ordering supplies for patients or office
  • Basic life support

Timeline

Medical Assistant

Norman Regional Endocrine Parathyroid Center
05.2011 - 07.2025

Accounts Receivable/Accounts Payable Clerk

Professional's Carpet Service
05.2008 - 05.2011

DeMarge College

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Kayla Masters