Driven, hardworking, and honest. I'm Looking for an opportunity to work for a growing company, with a positive culture and track record. I hope to bring value and support to the team, and look forward to hearing from you soon. Thank you.
Overview
14
14
years of professional experience
Work History
Collection Supervisor
Johnson Mark LLC
Taylorsville, UT
03.2010 - Current
Negotiated payment arrangements with clients experiencing financial difficulties, demonstrating empathy and understanding while maintaining a firm commitment to recovering outstanding debt balances.
Conducted regular performance reviews for staff members, identifying areas for improvement and creating action plans to address them.
Conducted ongoing training sessions for collections staff, ensuring they remained up-to-date on industry best practices and relevant regulations.
Resolved escalated collection cases by working closely with legal teams and providing necessary documentation support during litigation processes.
Education
Diploma -
Kearns High School
Kearns, UT
05.2004
Skills
Familiar with computer basics, Outlook, OneNote and Excel
Archivist and Project Manager for the Mesoamerican Languages Collection at The University of Chicago- The Joseph Regenstein LibraryArchivist and Project Manager for the Mesoamerican Languages Collection at The University of Chicago- The Joseph Regenstein Library
Revenue Collection Services Special Projects Supervisor at State of TennesseeRevenue Collection Services Special Projects Supervisor at State of Tennessee