Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
Hi, I’m

Corie Paddock

Corie Paddock

Summary

Seasoned Operations Manager and talented leader with 2 and a half years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach. Seasoned Operations Manager and talented leader with [Number] years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.

Overview

10
years of professional experience

Work History

Maverik Adventure's First Stop

Operations Manager
06.2021 - 11.2023

Job overview

  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Developed and maintained relationships with external vendors and suppliers.
  • Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
  • Managed budgets effectively, consistently delivering projects on-time and within financial constraints.

Kneaders Cafe And Bakery

Mixer
11.2020 - 05.2021

Job overview

  • Kept a clean and organized workspace, minimizing potential hazards and promoting a safe working environment.
  • Ensured safety compliance, adhering to company guidelines and industry regulations during mixing operations.
  • Maintained [Number]% mixing accuracy by closely weighing materials and ingredients.
  • Reduced cross-contamination risks by diligently following sanitation protocols when cleaning mixing equipment.

Maverik Adventure's First Stop

Bakery Clerk
05.2020 - 09.2020

Job overview

  • Checked expiration dates and rotated products to verify freshness and avoid spoilage.
  • Prepared fresh baked goods daily, ensuring consistent high-quality products for customers.
  • Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
  • Maintained tidy and organized work area to comply with cleanliness standards.
  • Ensured compliance with food safety regulations by maintaining a clean and organized workspace at all times.

Family Dollar

Cashier
04.2018 - 09.2018

Job overview

  • Greeted customers entering store and responded promptly to customer needs .
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Stocked, tagged and displayed merchandise as required.
  • Helped customers complete purchases, locate items, and join reward programs.

Teleperformance

Customer Service Representative
04.2017 - 08.2017

Job overview

  • Handled customer inquiries and suggestions courteously and professionally.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Updated account information to maintain customer records.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.

Alorica

Customer Service Representative
11.2015 - 12.2016

Job overview

  • Handled customer inquiries and suggestions courteously and professionally.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Answered constant flow of customer calls with minimal wait times.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Updated account information to maintain customer records.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.

Walmart

Cashier
01.2015 - 05.2015

Job overview

  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.

Maverik Adventure's First Stop

Bakery Clerk
04.2010 - 10.2010

Job overview

  • Checked expiration dates and rotated products to verify freshness and avoid spoilage.
  • Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
  • Maintained tidy and organized work area to comply with cleanliness standards.
  • Ensured compliance with food safety regulations by maintaining a clean and organized workspace at all times.
  • Assisted in inventory management by accurately tracking stock levels and promptly replenishing supplies as needed.
  • Balanced multiple tasks simultaneously during busy periods while still delivering exceptional customer service experiences.
  • Prepared fresh baked goods daily, ensuring consistent high-quality products for customers.

Maverik Adventure's First Stop

Cashier
10.2003 - 02.2004

Job overview

  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise in front lanes.
  • Helped customers complete purchases, locate items, and join reward programs.

Education

Creekside High
Murray, UT

GED
08.2013

University Overview

Skills

  • Problem-Solving
  • Team Leadership
  • Operations Management
  • Customer Service
  • Operations Monitoring
  • Employee relations and conflict resolution
  • Staff Training
  • Inventory Management
  • Management
  • Performance monitoring
  • Employee Motivation
  • Goal Setting
  • Schedule Management
Availability
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Timeline

Operations Manager
Maverik Adventure's First Stop
06.2021 - 11.2023
Mixer
Kneaders Cafe And Bakery
11.2020 - 05.2021
Bakery Clerk
Maverik Adventure's First Stop
05.2020 - 09.2020
Cashier
Family Dollar
04.2018 - 09.2018
Customer Service Representative
Teleperformance
04.2017 - 08.2017
Customer Service Representative
Alorica
11.2015 - 12.2016
Cashier
Walmart
01.2015 - 05.2015
Bakery Clerk
Maverik Adventure's First Stop
04.2010 - 10.2010
Cashier
Maverik Adventure's First Stop
10.2003 - 02.2004
Creekside High
GED
Corie Paddock