Corii Bond
Nashville,TN
Summary
A Human Resources Specialist with over 5 years of experience in the HR field. An energetic, innovative, out the box thinker who is a self-starter with excellent analytical, organizational and project management skills. As an HR Specialist who communicates and collaborates effectively with all levels of personnel I rely on excellent interpersonal skills, outstanding customer service and a solid expertise in human resources management. I possess an extensive background in HR recruitment and staffing affairs, including experience in position management, recruitment, Background checks, Labor Laws, and federal employment processes, employee onboarding, orientation, HR policies, regulations and legal compliance. *Demonstrated success in managing HR programs, developing team building programs, and writing standard operating procedures, hiring authorities and policies, job descriptions and management reports.
Overview
5
5
years of professional experience
Work History
HR Compliance Coordinator
Tractor Supply Company
06.2021 - Current
- Serve as first point of contact for pre-employment screening and HR Compliance related inquiries from throughout the business.
- Review background screening results, motor vehicle reports, and drug test results to ensure applicants meets company hiring criteria, following up with the applicant, courthouse, and/or vendor to research further, where necessary. Contact applicant if background check standards are not met to inform them of pre-adverse and appeal process.
- Maintain working knowledge of federal and various state employment and HR related laws. Monitors and analyzes legal changes, then submits recommendations to ensure compliance. Communicates HR Compliance related developments to the appropriate business. Provides guidance in appropriate application of HR policies, processes, and procedures to various departments throughout the business.
- Coordinate process and policy audits leading to best practice operations and cost savings. Challenge processes and/or policies and makes recommendations for process and policy improvement.
- Coordinate labor law poster compliance by coordinating with the vendor, and coordinating updates and audits, where needed. Coordinates minor employment law compliance and immigration law compliance.
- Serve as first point of contact for handbook and policy updates, coordinating annual review and assembling review timeline. Ensure compliance in the employee handbook and company policies.
- Ensure all vendor invoices are paid in a timely manner.
- Review, Process, and Coordinate with legal regarding subpoena requests
HR Employee Services Contact Center Rep II
Ryder Systems, Inc
08.2020 - 06.2021
- Maintained up-to-date knowledge of product and service changes.
- Implemented and developed customer service training processes.
- Managed high call volume while remaining focused on delivering excellent customer experiences.
- Increased efficiency and team productivity by promoting operational best practices.
- Attended telephone skills and program information training sessions to boost aptitude.
- Provided exceptional customer service by actively listening to inquiries and offering personalized solutions.
- Educated customers on company systems, form completion, and access to services.
- Boosted customer service satisfaction ratings through consistent quality control.
- Learned and maintained in-depth understanding of product and service information to offer knowledgeable and educated responses to diverse customer questions.
- Improved customer satisfaction by efficiently addressing and resolving issues in a timely manner.
- Responded proactively and positively to rapid change.
- Sought ways to improve processes and services provided.
HR Onboarding Administrator- Contractor
US Bank
09.2019 - 03.2020
- Responds to inquiries regarding the new hire process from new hires, recruiters, hiring managers, and human resources business partners.
- Researches and resolves discrepancies within service- NOW.
- Manages a queue of assigned service requests and inquires and ensures timely processing and resolution occurs within specified service level agreement.
- Performs support for service requests, such as (but not limited to): offer letters, initiation of employee on-boarding packages, ordering pre-employment screening packages, pre- employment paperwork/forms, and management of employee data within applicant tracking system to ensure timely hiring and labor laws.
- Maintains necessary recruiting-related files and paperwork while upholding andprotecting confidential candidate and employee information.
HR Onboarding Administrator- Contractor
HCA Healthcare Inc.
06.2019 - 10.2019
- Provide excellent customer service by responding to both phone and online inquiries from employees, candidates, and managers at all levels and resolve questions/issues by accessing information in multiple systems on the computer including but not limited to Microsoft Office, applicant tracking systems, and other human resource information systems.
- Handle requests for administrative tasks and inquiries. Process transactions by collecting required information or back-up documentation from employee/manager/HR, including probing for additional information if unclear, performing data entry, sending requested documents, etc.
- Perform transaction processing in support of HR functions, including data entry, filing, sending correspondence, etc.
- Liaise between the HR Service Center, Payroll shared services, HR vendors, and other Centers of Expertise, as appropriate.
Education
BBA - HR Management And Organizational Leadership
Rasmussen University
Osceola, FL12.2018
Associate of Science - Nursing
Jackson State Community College
Jackson, TN05.2015
Skills
- HR Advisory Services
- Strategic Recruitment Planning
- HR Policies & Procedures
- Staff Recruitment & Retention
- HR Program/Project Management
- Orientation & Onboarding
- Performance Management
- Delegated Examining
- Classification and Position Management
- Special Emphasis Programs
- MS Office (Word, Excel, PowerPoint, Access, Outlook)
- Excellent interpersonal and coaching skills
- Recruiting and selection techniques
- Proficient communicator
- Talent assessments
- Leadership Development
- Delegated Examining
- Social Media management and recruitment
Timeline
HR Compliance Coordinator
Tractor Supply Company
06.2021 - Current
HR Employee Services Contact Center Rep II
Ryder Systems, Inc
08.2020 - 06.2021
HR Onboarding Administrator- Contractor
US Bank
09.2019 - 03.2020
HR Onboarding Administrator- Contractor
HCA Healthcare Inc.
06.2019 - 10.2019
BBA - HR Management And Organizational Leadership
Rasmussen University
Associate of Science - Nursing
Jackson State Community College