Corina Alvarez
Woods Cross
Summary
Friendly Technical Support Representative keen to help customers maximize product impact and usability. Amiably replies to all customer queries and consistently resolves client issues. Committed to improving user satisfaction numbers and supporting return patronage across all supported products.
Overview
1
1
year of professional experience
Work History
Special Service Desk Associate
Home Depot
Centerville
02.2024 - 03.2025
- Handled challenging customer interactions diplomatically, fostering positive relationships and repeat business through superior service.
- Enhanced customer satisfaction by addressing and resolving complex issues in a timely manner.
- Conducted follow-up communications with clients to ensure satisfaction and gather valuable feedback for continuous improvement.
- Oversaw inventory management for specialized equipment needed during the execution of various projects.
Education
High School Diploma -
Woods Cross High
Woods Cross, UT05-2024
Skills
- Problem Solving
- Technical Support
- Customer service
- client calls
- Online orders
- Team Leadership
- Creative Thinking
- Phone sales
- Quote making
- Communication
Timeline
Special Service Desk Associate
Home Depot
02.2024 - 03.2025
High School Diploma -
Woods Cross High