Corina Chavez
Joliet,IL
Summary
Dynamic professional with a proven track record at Joliet West Township High School, excelling in data entry and organization. Recognized for enhancing communication and streamlining attendance processes, while delivering outstanding customer service. Adept at managing schedules and fostering teamwork, ensuring efficient operations and positive outcomes for all stakeholders.
Overview
31
31
years of professional experience
Work History
Attendance Secretary
Joliet West Township High School
Joliet, IL
01.2020 - Current
- Managed daily attendance records to ensure accurate student tracking
- Provide guidance and oversight of student assistants
- Coordinated communication between faculty, parents, and administration regarding attendance issues
- Implemented efficient filing system for student attendance documentation for over 3,500 high school students
- Trained new staff on attendance procedures and school policies
- Enhanced communication between administration, teachers, and parents by promptly notifying them of student absences or issues.
- Streamlined the attendance process for efficiency with timely data entry and attention to detail.
- Answered phone calls and messages from parents concerning attendance.
Travel Agent Owner
Nexion Travel Group / Corina Chavez Travel
Joliet, IL
10.2017 - Current
- Certified Travel Agent with experience in developing customized travel itineraries based on client preferences and budget constraints.
- Certified travel agent with experience in advising clients on
their travel needs while delivering exceptional customer service - Sustain operational efficiencies, coordinating
domestic/international customer travel accommodations while
managing airfare, hotel bookings and rental car reservations - Respond immediately to clients questions, issues, and
complaints and find effective solutions when required - Take payments via credit card and debit cards and handle all
sensitive information with professionalism and discreteness - Manage office tasks and coordinating itinerary and scheduling
appointments - Coordinated travel logistics, including flights, accommodations, and transportation arrangements.
- Researched and analyzed various travel destinations to provide clients with tailored recommendations.
- Managed client communications, ensuring timely responses and exceptional service throughout the booking process.
- Sustain operational efficiencies, coordinating
domestic/international customer travel accommodations while
managing airfare, hotel bookings and rental car reservations - Take payments via credit card and debit cards and handle all
sensitive information with professionalism and discreteness - Manage office tasks, coordinating itinerary and scheduling
appointments - Provided exceptional customer service by promptly addressing concerns and resolving issues, leading to positive reviews and recommendations from satisfied clients.
Senior Travel Consultant/Manager Director
Patterson Travel Co
Joliet, IL
05.1995 - 10.2017
- Developed customized travel itineraries based on client preferences and budget constraints.
- Managed shift schedules and organized staff meetings
- Collaborated with vendors to negotiate contracts and secure competitive pricing for services.
- Provided expert advice on travel regulations, documentation, and destination insights to clients.
- Streamlined booking processes by implementing new software tools, enhancing efficiency and accuracy.
- Managed high-profile accounts, ensuring seamless coordination of complex international itineraries for VIP clientele.
- Optimized operational procedures by analyzing data on sales performance and identifying areas for improvement.
Education
Travel Certificate Degree - Tourism And Travel Management
Southeastern Academy of Travel & Tourism
Kissimmee, FL01-1991
High School Diploma -
Joliet Central Township High School
Joliet05-1989
Skills
- Strong organization
- Scheduling appointments
- Data entry proficiency
- Calendar management
- Filing systems management
- Excellent written communication
- Teamwork and collaboration
- Outstanding Customer service
Timeline
Attendance Secretary
Joliet West Township High School
01.2020 - Current
Travel Agent Owner
Nexion Travel Group / Corina Chavez Travel
10.2017 - Current
Senior Travel Consultant/Manager Director
Patterson Travel Co
05.1995 - 10.2017
Travel Certificate Degree - Tourism And Travel Management
Southeastern Academy of Travel & Tourism
High School Diploma -
Joliet Central Township High School