Proactive, Customer orientated retail professional with over 4 years of experience in reputable shops. Received 3 'Passion Awards' for delivering outstanding service and have consistently surpassed my target KPIs for mystery shoppers.
Overview
13
13
years of professional experience
Work History
EXECUTIVE ASSISTANT
Matthew Granted
01.2020 - 01.2023
Executive Assistant's responsibility include: Managing information flow in a timely and accurate manner.
Managing executive's calendars and set up meeting, Screen and direct phone calls and distributes correspondence Act as an office manager by keeping up with office supply inventory.
format information for internal and external communication-memos, email, presentations, report, organize and maintain the office filling system, excellent MS office knowledge.
Update weekly talk list for General Manager.
Resolve customer inquiries, concerns professionally and in a timely manner.
Represent company and client's core values.
RECEPTIONIST
C.V. Tile and Stone
01.2018 - 01.2020
A receptionist's duties and responsibility include greeting visitors, Answer phone calls, Calendar, Handling travel arrangements, Perform clerical, Answer and direct call, lling paper work, Maintaining oce supplies, Coordinating internal and external events, Diffuse customer complaints, Providing customer support
CASHIER/ HOST
OLIVE GARDEN
01.2010 - 01.2015
Duties include money handling, customer service, cleaning and organizing
I also helped with replenishment and stocking
Education
HIGH DIPLOMA -
MOUNTIAN VIEW HIGH SCHOOL
El Monte, CA
12.2008
Skills
Interpersonal Communication
Creative
Administrative Support
Office Management
Strong Problem Solver
Meticulous attention to detail
Customer Service
Scheduling
Additional Information
Excellent typing skills
Quick Comprehension
Problem Solving
Time Managing
Works well in group setting
Creative
Communication
Proactive, customer-orientated retail professional with over 4 years of experience in reputable shops. Received 3 'Passion Awards' for delivering outstanding service and have consistently surpassed my target KPIs for mystery shoppers.
Senior Project Consultant/Research Assistant at Cal Poly Pomona, Engineering Dept.Senior Project Consultant/Research Assistant at Cal Poly Pomona, Engineering Dept.