Maintain on-going relationships with clients and ensure a high level of customer satisfaction
Trial Preparation and Research
Law Offices of Kristine Demo-Vasquez, P.C
01.2005 - 01.2010
Meeting and speaking with clients required critical thinking, complex problem-solving, and efficient decision making.
Researched applicable laws and processes needed for each individual situation.
Met with families to find ways to support their family’s needs based on the current circumstances.
Loans Sales and Underwriter
Chase Home Equity
01.1998 - 01.2000
Contact prospective clients to determine funding needs and suggest products that provide a solution
Track prospect information utilizing customer relationship management software
Initiate close and underwriting process by gathering client information, entering data into underwriting software and reviewing submissions with Senior Underwriters
Manage a team of underwriters to ensure a high quality of service and compliance as it relates to customer service.