Corina Polanco
New Haven,Connecticut
Summary
Highly-skilled phlebotomist with 6 years of experience in healthcare settings in a high volume hospital. Provides compassionate and professional care. Proficient in collecting blood specimens and processing for further analysis. Ability to adapt to changing clinical needs and ensuring patient satisfaction.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Outpatient Phlebotomist
Yale New Haven Health
03.2018 - Current
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Centrifuged blood samples as outlined in clinical protocols.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
- Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
- Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
- Packaged and shipped specimens to central lab daily.
Key Holder
Platos's Closet
02.2017 - 02.2018
- Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
- Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
- Oversaw store/shift operations by counting cash drawers, reviewing equipment management, and supervising staff
- Swept and mopped floors, wiped windows and fixtures after closing to maintain tidy and organized facility.
- Purchased gently used clothing from customers for sale in store.
Phlebotomy Externship
Yale New Haven Health
12.2017 - 01.2018
- Completed 205 venipuncture on youth to geriatric patients in an outpatient environment
- Utilized standard procedures to identify patient prior to blood draw
- Utilized pneumatic tube system to transport blood specimens to the proper laboratories.
- Performed EKGs as requested on requisition on a variety of patients
- Cleaned and maintained a sanitized work area to ensure a safe and clutter free environment.
Cashier
Dunkin Dounts
09.2013 - 02.2017
- Greeted customers entering store and responded promptly to customer needs.
- Coached new employees on the use of the DRS system to become a qualified coffee maker.
- Collected payment and maintained a cash drawer.
- Assisted with coffee making, restocking and baking when needed.
- Always maintained a clean and safe environment for both employees and customers.
Cashier
Rite Aid
09.2013 - 02.2015
- Collected payment and maintained a positive cash drawer.
- Ensure customer expectations were fulfilled.
- Utilized point of service computer skills to cash customers out, override incorrect pricing, and print out money orders through Western Union.
- Stocked and organized the shelves to ensure merchandise availability.
Education
Surgical Tenchologist - Medical
Gateway CT State Community College
New Haven, CT08.2027
Skills
- Excellent venipuncture, finger stick, and heel stick technique
- Demonstrated knowledge of infection control procedures
- Excellent customer service skills
- Ability to work alone or in a team environment
- Strong time management skills
- CRP and AED certified
- EKG experienced
Certification
- Phlebotomy Technician
- Sterile Processing Technician
Timeline
Outpatient Phlebotomist
Yale New Haven Health
03.2018 - Current
Phlebotomy Externship
Yale New Haven Health
12.2017 - 01.2018
Key Holder
Platos's Closet
02.2017 - 02.2018
Cashier
Dunkin Dounts
09.2013 - 02.2017
Cashier
Rite Aid
09.2013 - 02.2015
Surgical Tenchologist - Medical
Gateway CT State Community College
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