Summary
Overview
Work History
Education
Skills
Relevant Coursework
Timeline
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Corina Turano

Orlando,FL

Summary

Current student looking to join the workforce to gain real-world experience. Graduating with a major in Social Sciences and minors in Medical Sociology, Psychology, and Human Communications. Skilled in problem-solving, sales, service, and proficient in Excel, PowerPoint, and Canva. Passionate about making a positive impact and driving growth.

Overview

8
8
years of professional experience

Work History

Food and Beverage Sever

F & D Cantina
03.2023 - 10.2023
  • Demonstrated exceptional customer service skills by maintaining high levels of satisfaction among diverse clientele.
  • Cultivated strong interpersonal communication abilities through effective interaction with customers and colleagues.
  • Developed keen problem-solving skills by addressing customer inquiries and resolving issues promptly and efficiently.
  • Honed sales-oriented techniques by promoting products/services, upselling, and meeting or exceeding sales targets.

Food and Beverage Server

Oviedo Brewing
07.2021 - 03.2023
  • Utilized technology and software tools to streamline processes, enhance productivity, and improve service delivery.
  • Developed deep understanding of customer needs and preferences through active listening and attentive service, allowing for personalized recommendations and solutions.
  • Managed time effectively in high-pressure environments, balancing multiple tasks and responsibilities to ensure efficient service delivery.
  • Enhanced product knowledge by staying updated on industry trends, specifications, and features, facilitating informed conversations and effective product presentations to customers.

Customer Service Representative

Jenkinson's Boardwalk
04.2016 - 07.2021
  • Participated in training programs and workshops to enhance skills in sales techniques, product knowledge, and customer service strategies, demonstrating commitment to ongoing professional development.
  • Contributed to team success through collaboration, sharing best practices, and providing support to colleagues during peak periods or special events.
  • Maintained accurate records of customer interactions, transactions, and feedback, contributing to data-driven decision-making and continuous improvement initiatives.

Education

Bachelor of Arts - Social Sciences

University of Central Florida
Orlando, FL
06.2024

Skills

  • Sales Experience
  • Time Management
  • Organization
  • Communication
  • Microsoft Office

Relevant Coursework

  • Advanced Public Speaking
  • Interpersonal Communication
  • Organizational Communication
  • Business and Professional Communication

Timeline

Food and Beverage Sever

F & D Cantina
03.2023 - 10.2023

Food and Beverage Server

Oviedo Brewing
07.2021 - 03.2023

Customer Service Representative

Jenkinson's Boardwalk
04.2016 - 07.2021

Bachelor of Arts - Social Sciences

University of Central Florida

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Corina Turano