- Real Estate Development
- Sustainable Affordable Housing Innovations
- Financial Real Estate
- Music
- Architecture
- Creating digital artwork using software like Photoshop, Illustrator, or Rhino
- Customer Service
Eliza Bullokck
Birmingham
Summary
Proactive professional skilled in conflict resolution and team training within the hospitality industry. Known for strong multitasking abilities and efficient time management, consistently enhancing service efficiency and satisfaction. The strongest skill is creative problem-solving in varying situations.
Overview
4
4
years of professional experience
Work History
Food and Beverage Hostess
Saws Juke Joint
Birmingham, AL
08.2023 - Current
- Greeted and seated guests, ensuring optimal dining experience through attentive service.
- Assisted in menu preparation and maintained knowledge of food offerings to enhance customer engagement.
- Collaborated with kitchen staff to streamline order delivery and minimize wait times for guests.
- Trained new hosts on restaurant procedures, fostering a cohesive team environment and improving service efficiency.
- Handled guest inquiries and concerns promptly, enhancing customer satisfaction through effective resolution strategies.
- Developed strong rapport with regular clientele, fostering loyalty and repeat business.
- Greeted all guests upon arrival warmly while providing information regarding seating availability or estimated waiting times.
Server
Black Market Bar and Grill
Birmingham, AL
06.2025 - 08.2025
Server
Gus's World Famous Fried Chicken
Birmingham, AL
09.2023 - 09.2024
Server
Nabeel's Café & Market
Birmingham, AL
01.2022 - 01.2023
- Delivered exceptional customer service in high-volume environment, ensuring guest satisfaction and repeat business.
- Food preparation
- Cook
- To-go Service
- Leading and Training other Staff Members
- Managed cash register operations, processing payments accurately while maintaining a balanced drawer.
- Resolved customer inquiries and complaints swiftly, maintaining positive relationships and fostering loyalty.
Education
BBA - Finance
Auburn University
Auburn, Alabama, AL05.2028
Minor - Real Estate Development
Auburn University
Auburn, AL05.2028
Skills
- Strong multitasking
- Organizational growth
- Exceptional communication
- Phone etiquette
- Cleanliness standards
- Sales experience
- Efficient time management
- Relationship building
- Conflict resolution
- Leadership and Training
- Team player
- Attention to detail
- Reliable and trustworthy
- Flexible and adaptable
- Personable and friendly
- Professional attitude
- Active listening and communication
- Creative problem solving
- Adaptability
- Decision-making
- Customer service
Interests
Timeline
Server
Black Market Bar and Grill
06.2025 - 08.2025
Server
Gus's World Famous Fried Chicken
09.2023 - 09.2024
Food and Beverage Hostess
Saws Juke Joint
08.2023 - Current
Server
Nabeel's Café & Market
01.2022 - 01.2023
BBA - Finance
Auburn University
Minor - Real Estate Development
Auburn University