Professional, efficient administrate assistant with 7+ years’ experience working the National Labor Relations Board. Excellent project management, organization, and communication skills. Ready to use skills to provide administrative support to your team. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
Work History
Compliance Assistant
National Labor Relations Board
07.2022 - Current
Assisted in the development of compliance policies for better adherence to regulatory requirements
Researching and responding to questions from the public, discriminatees, and other parties, involving National Labor Relations Board (NLRB) procedures or relating to case status.
Preparing compliance correspondence and recommendations, including recommendations to close, making sure that adequate documentation of the steps the charged party/respondent has taken to comply are properly and accurately uploaded into the electronic case file, along with information concerning the parties positions.
Preparing closing compliance reports; and ensuring all documents are properly and accurately uploaded into the Agency's electronic case file.
Creating and maintaining databases and spreadsheets for the collection of compliance related information; and independently completing computations in final form for Compliance Officer's approval and use in compliance negotiations.
Program Assistant
National Labor Relations Board
06.2014 - 07.2022
Assisting attorneys with documents related to the preparation for NLRB Trials/Arbitrations.
Preparing for assisting at trials, administrative hearings, arbitrations, negotiation sessions, and internal proceedings
Preparing and maintaining exhibits
Performing Extension of Time duties
Documenting and tracking case documents using Nxgen
Typing correspondence and legal paperwork
Scheduling, coordinating and confirming court dates, appointments, and meetings
Handles FOIA activity
Provided administrative support to department leadership, streamlining daily operations through efficient task prioritization and delegation skills.
Volunteered to help with special projects of varying degrees of complexity.
Established rapport with clients through exceptional customer service practices, fostering ongoing relationships built on trust and respect.
Created and updated records and files to maintain document compliance.
Sorted, opened, and routed mail and deliveries to meet business requirements.
Implemented a centralized record-keeping system that improved overall data accuracy and accessibility for team members.
Prepared clearly written and formatted documents and reports.
Managed both digital and physical filing systems and retrieved documents as required.
Drafted agendas, recorded minutes and generated documents to facilitate meetings.
Enhanced program efficiency by streamlining processes and implementing time-saving strategies.
Strengthened communication between team members by establishing clear channels for information sharing.
Delivered top-notch administrative support to office staff, promoting excellence in office operations.
Promoted an inclusive workplace environment where diversity was valued, leading to more innovative ideas being shared among team members.
Medical Assistant
Sterling Medical Associates
08.2011 - 05.2014
Obtained client medical history, medication information, symptoms, and allergies.
Performed medical records management, including filing, organizing and scanning documents.
Collected and documented patient medical information such as blood pressure and weight.
Assisted patients with daily living activities, promoting independence and dignity.
Enhanced patient satisfaction by providing compassionate and attentive care.
Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
Education
Some College Coursework Completed - Criminal Justice
University of Phoenix
Technical or Occupational Certificate - Business Administrative
Old Dominion
08.2007
Skills
Attention to detail
Excellent time management skills
Strong organizational skills
Impressive communication skills
50 wpm
Microsoft Word
Microsoft office
Excel
NxGen
Exceptional record keeping and filing on the computer or in paper files
Excellent communication skills over the phone and in person
Capable of multitasking and working in high-pressure situations
Correspondence
Customer Service
Managing Relationships with Clients
Processing Telephone Calls and Requests
Written/Verbal Communication
Supervisors
Yvette Teel, 470-343-7495, National Labor Relations Board (Atlanta)
Mark Arbesfeld, 202-273-3756, National Labor Relations Board (Washington DC)
Regina Sorrells, 513-984-1800, Sterling Medical
Roles And Responsibilities
Drafting documents
Drafting plans for lawyer review
Assisting with the preparation and filing of documents and reports required by federal, state, and local laws
Preparing and reviewing memos
Assisting attorneys with documents related to the preparation for NLRB trials/arbitrations
Preparing for assisting at trials, administrative hearings, arbitrations, negotiation sessions, and internal proceedings
Preparing and maintaining exhibits
Scheduling appointments related to mediations, arbitrations, and administrative hearings
Performing Extension of Time duties
Documenting and tracking case documents using Nxgen
Typing correspondence and legal paperwork
Scheduling, coordinating and confirming court dates, appointments, and meetings
Handles FOIA activity
Serves as backup to the Secretary to the Director. Professionally and promptly answers telephone and greets visitors to the Office of Appeals. Addresses caller and visitor inquiries or directs them to the appropriate staff attorney or office which can assist them.
References
Sara Ellenbogen, Esq., 202-273-3772
Isaris Callwood, Esq., 202-273-4204
Mark Arbesfeld, Esq., 202-273-0600
Timeline
Compliance Assistant
National Labor Relations Board
07.2022 - Current
Program Assistant
National Labor Relations Board
06.2014 - 07.2022
Medical Assistant
Sterling Medical Associates
08.2011 - 05.2014
Some College Coursework Completed - Criminal Justice
University of Phoenix
Technical or Occupational Certificate - Business Administrative