Summary
Overview
Work History
Education
Skills
Timeline
Generic

Corinna Leese

Orange,CA

Summary

Adept at project management and customer relations, I spearheaded communications strategies at National Junior Basketball, enhancing program effectiveness and stakeholder engagement. My expertise in administrative support and complaint resolution, backed by a track record of building rapport and driving results, positions me as a valuable asset to any team.

Overview

16
16
years of professional experience

Work History

Director of Communications

National Junior Basketball
09.2022 - Current
    • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
    • Evaluated program effectiveness to determine return on investment.
    • Developed communications strategies to drive forward progress in public relations.
    • Coordinated advocacy relations meetings and prepared necessary materials in advance.
    • Produced internal communications for projects.
    • Supported plans through development and implementation of internal and external communication strategies.
    • Built and maintained relationships with key clinicians, spokespeople, advocates and opinion leaders.
    • Continually maintained and improved company's reputation and positive image in markets served.
    • Oversaw preparation of marketing copy, images, videos, emails, and other collateral.
    • Member support specialist
    • Coordinate office activities and operations to secure efficiency and compliance to company policies

Administrative Assistant

Expert Witness John Maggiano MD Inc.
10.2010 - 10.2021
    • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
    • Maintained inventory of office supplies and placed orders.
    • Volunteered to help with special projects of varying degrees of complexity.
    • Performed research to collect and record industry data.
    • Schedule and coordinate meetings, exams, billing and legal depositions
    • Type documents such as e-mails, invoices, reports and memos.
    • Handled all social media and public relations
    • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.

Medical Insurance Biller

Orange County Retina Medical Group
01.2009 - 02.2018
    • Trained new employees on multiple medical billing programs and data entry software.
    • Communicated with insurance providers to resolve denied claims and resubmitted.
    • Liaised between patients, insurance companies, and billing office.
    • Prepared billing statements for patients and verified correct diagnostic coding.
    • Reviewed patient diagnosis codes to verify accuracy and completeness.
    • Collected payments and applied to patient accounts.
    • Posted payments and collections on regular basis.
    • Verified insurance of patients to determine eligibility.

Education

Golden West College
Huntington Beach, CA

No Degree - Personal Training

CNI College
Orange, CA

Associate of Science -

Irvine Valley College
Irvine, CA

High School Diploma -

Mater Dei High School
Santa Ana, CA
05.2005

Skills

  • Product Knowledge
  • Complaint resolution
  • Scheduling
  • Call Management
  • Appointment Scheduling
  • Data Entry
  • Administrative Support
  • Building rapport
  • Project management abilities
  • Customer Relations

Timeline

Director of Communications

National Junior Basketball
09.2022 - Current

Administrative Assistant

Expert Witness John Maggiano MD Inc.
10.2010 - 10.2021

Medical Insurance Biller

Orange County Retina Medical Group
01.2009 - 02.2018

Golden West College

No Degree - Personal Training

CNI College

Associate of Science -

Irvine Valley College

High School Diploma -

Mater Dei High School
Corinna Leese