Dedicated lead host with strong communication skills, ensuring exceptional guest experiences and food safety compliance. Proven ability to train and mentor staff while resolving customer inquiries promptly.
Overview
3
3
years of professional experience
Work History
Lead Host/Server
Matthew Maries LLC
North Chelmsford, MA
02.2023 - Current
Managed guest seating and waitlist operations to optimize restaurant flow.
Trained and mentored new hosts on hospitality standards and customer service techniques.
Collaborated with kitchen staff to coordinate timely food delivery and enhance guest satisfaction.
Resolved customer inquiries and complaints promptly, ensuring a positive dining experience.
Assistant Teacher
Little Angels Academy
Dracut, MA
08.2025 - 10.2025
Supported lead teacher in developing engaging lesson plans and instructional materials.
Assisted in classroom management, fostering a positive learning environment for students.
Collaborated with educators to assess student progress and adapt teaching strategies accordingly.
Facilitated small group activities to enhance individualized learning experiences for students.