Ellie Manion
Huron
Summary
Dynamic and detail-oriented professional with extensive experience in customer service at Crush Wine Bar, Manny's Sports Tavern and Grill, Plato's Closet, and Sports Force Parks. Proven ability to enhance guest experiences through exceptional communication and effective multitasking. Recognized for training new staff and implementing process improvements, contributing to a welcoming atmosphere and operational efficiency during peak hours. Experienced with guest relations, ensuring warm and welcoming atmosphere. Utilizes effective communication skills to manage guest inquiries and resolve issues promptly. Track record of maintaining high standard of service and fostering positive guest experiences.
Overview
5
5
years of professional experience
Work History
Host/Restaurant Server
Crush Wine Bar
07.2025 - Current
- Greeted and seated guests, ensuring a welcoming atmosphere.
- Managed reservations and waitlists to optimize table turnover.
- Coordinated with servers and kitchen staff to enhance service efficiency.
- Assisted in training new hosts on procedures and customer service standards.
- Maintained cleanliness and organization of entrance and waiting areas.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Contributed to team success through effective communication and cooperation with coworkers and management.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
Private Nanny
Andrea Crawford
06.2025 - Current
- Maintained a structured routine to ensure consistency and stability for children in care.
- Communicated effectively with parents regarding children's progress and behavioral concerns.
- Developed personalized care plans addressing individual needs and preferences of each child.
- Monitored health and safety standards, ensuring compliance with best practices in childcare.
- Developed strong relationships with parents, maintaining open communication about each child''s progress and needs.
Food Runner
Manny's Sports Tavern and Grill
05.2021 - 06.2025
- Delivered food orders promptly to ensure customer satisfaction and maintain service efficiency.
- Collaborated with kitchen staff to streamline order preparation and minimize delays.
- Assisted in maintaining cleanliness and organization of dining area and service stations.
- Communicated effectively with servers to coordinate timely delivery of meals and beverages.
- Trained new staff on food running procedures and restaurant protocols to enhance team performance.
- Resolved customer inquiries or concerns quickly, fostering a positive dining experience for guests.
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
Retail Worker
Plato's Closet
11.2024 - 01.2025
- Provided exceptional customer service, resolving inquiries and enhancing shopping experiences.
- Trained new staff on operational procedures and best practices for efficiency.
- Oversaw inventory management, ensuring accurate stock levels and minimizing discrepancies.
- Implemented visual merchandising strategies to maximize product visibility and sales potential.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
Feild Marshal
Sports Force Parks
09.2020 - 03.2021
- Coordinated daily operations for event management, ensuring smooth execution of sports activities.
- Developed training programs for staff, enhancing service delivery and participant satisfaction.
- Implemented process improvements that increased operational efficiency during high-demand events.
- Supervised team performance, providing mentorship and guidance to junior staff members.
Education
High School Diploma -
Perkins High Schoo;
Sandusky, OHSkills
- Customer service
- Team collaboration
- Multitasking proficiency
- Effective time management
- Exceptional communication
- Detail-oriented
- Effective multitasking
- Greeting guests
- Customer service expertise
- Cleaning and sanitation
- Interactive communication skills
- Patience and empathy
- Customer assistance
- Communication and Outgoing Personality
Timeline
Host/Restaurant Server
Crush Wine Bar
07.2025 - Current
Private Nanny
Andrea Crawford
06.2025 - Current
Retail Worker
Plato's Closet
11.2024 - 01.2025
Food Runner
Manny's Sports Tavern and Grill
05.2021 - 06.2025
Feild Marshal
Sports Force Parks
09.2020 - 03.2021
High School Diploma -
Perkins High Schoo;