Ricci Sosa

Proven customer service expert with a track record of enhancing guest satisfaction at Buffalo Wild Wings through exceptional service and problem-solving skills. Skilled in multitasking and team collaboration, adept at maintaining composure in high-pressure situations. Demonstrates strong interpersonal abilities and a commitment to cleanliness and sanitation, ensuring a welcoming environment for all guests.

Hospitality professional skilled in creating memorable guest experiences and maintaining high standard of service. Proven ability to manage guest interactions efficiently, ensuring seamless experience. Committed to team collaboration and adapting to dynamic environments, with focus on communication and problem-solving.

Ekg, medical assistant and phlebotomist that were earned within 1 year as a senior in high school , by completing a practicum that could only be taken with certain classes completed.