Diana Lobo Meza
Raleigh,NC
Overview
1
1
year of professional experience
Work History
Host/Restaurant Server
Mellow mushroom
Wake Forest, North Carolina
07.2024 - 11.2025
- Greeted and welcomed guests as they arrived at the restaurant.
- Welcomed guests and ensured a positive dining experience.
- Managed seating arrangements to optimize restaurant flow.
- Collaborated with servers to communicate guest needs promptly.
- Handled reservations and maintained an organized waiting list.
- Answered phone calls and provided information about menu offerings.
- Assisted in training new hosts on operational procedures.
- Engaged with guests to build rapport and encourage repeat visits.
- Resolved customer complaints promptly to enhance guest satisfaction.
- Set up and broke down dining areas for events and special occasions.
Education
GED -
Wake Technical Community College
Raleigh, NCSkills
- Customer service
- Communication skills
- Workflow optimization
- English and spainsh
- Task prioritization
- Team collaboration
Timeline
Host/Restaurant Server
Mellow mushroom
07.2024 - 11.2025
GED -
Wake Technical Community College