Corinne Jackson
Oncology Hematology Associates
Lebanon,USA
1
Certification
28
Years of experience
Professional in healthcare with solid experience in clinical and administrative duties. Skilled in patient care, medical procedures, and electronic health records. Strong focus on teamwork, adaptability, and delivering high-quality results. Reliable in fast-paced environments and adept at supporting medical staff and patients effectively.
Work History
Medical Assistant/Lab Technician
3 Years 9 Months- Performed phlebotomy, laboratory testing, quality control, instrument troubleshooting, and maintenance. Perform manual and automated routine blood tests. Prepare specimens for microscope examination. Operate laboratory equipment including Orchard, CBC analyzers, centrifuges, dry bath incubators, and blood bank refrigerators. Maintain test report logs, quality control logs, equipment records, and checklists according to all regulatory agencies. Obtain ROS, vital signs, height, weight, pain level, PHQ9 depression screening and EKG's of patient as requested by provider and document in the ONCO/EMR system.
- Assist physicians with medical procedures including bone marrows in office. Complied with all Federal and State laws and regulations pertaining to patient care. Maintain adequate inventory of supplies. Ordered supplies from purchasing to maintain inventory levels. Perform clerical activities and phone calls as needed to assist and maintain patient care.
- Assisted in collecting and processing patient information, maintaining accurate medical records to support care delivery.
Lab Assistant/Phlebotomist
1 Year 7 Months- Reviews orders received for accuracy of physician request and integrity of specimen collected. Generates labels and attaches them accurately to specimen/ blood samples always reviewing name on specimen with order or reprint.
- Resolved processing conflicts with orders, notified the unit of necessary re-draws, and arranged for re-collection.
- Prioritizes workload to assure priority of testing request is met. Performed microbiology setups to prepare specimens for analysis in accordance with lab protocols.. Answers phone in specimen processing, relaying messages to technologists. Performs all required quality control, notifying supervisor of any values that do not meet set criteria. Uses good Safety Practices. Demonstrates appropriate skills and ability based on scope of practice, level of training to assess and care for patient’s age specific needs. Collects chain of custody drug screens.
- Researches orders for reference work, comparing with order to assure correct test was ordered. Reviews each specimen for proper type, volume required and storage requirements and processing and accessions accordingly. Orders reference laboratory supplies as needed and maintains adequate stock. Daily, reviews pending reference test list and resolves any problems with overdue or missing specimens. Generates batches for specimen pickup and reviews and receives batches from Outreach Laboratory. Maintains a neat and clean work area: stocks storage area with supplies and inventories as necessary. Cleans glassware, equipment, and small instruments. Receives orders from the storeroom and distributes to the various area. Collects adequate and correct specimens containing all necessary information with least amount of trauma to patient. Always follows protocol for collection (checking wristband, asking patient’s name, verifying date of birth on OP). Performs arterial punctures.
Pharmacy Technician
1 Year 2 Months- Promotes and maintains the Pharmacy's professional reputation and provides patients with products and serviced in accordance with local, state and federal laws
- Maintained pharmacy and merchandise, stocked supplies from distribution centers, processed claims and returns, and answered pharmacy telephone. Enters subscription data into pharmacy software from the prescription
- Created and modified patient records in TASCO by entering and locating patient information; filled and labeled prescription containers by retrieving orders and accurately measuring medications. Reconstituted medications based on prescription requirements. Process patient prescriptions at pickup by verifying patients information in the computer and by operating the register. Monitor and resolve problems in the filling process, insurance claims, out of stock, partial fills and prior authorizations, handle inventory, handles, moves and displays goods in safe and correct ways, orders and maintains in-stock levels.
House Manager of an ISL Home
2 Years 7 Months- Live in House Manager for 1-2 physically or mentally handicapped residents. On call 24 hours a day, fostered a safe, supportive and therapeutic environment in the home, provided modeling, support and supervision for Direct Care Staff working in the home. Coordinated scheduling, time off requests, and shift trades to ensure adequate staffing coverage. Trained all staff to be comfortable in their roles, maintained the health and safety of each individual in the home, kept all benefits for individuals active, scheduled and attended appointments for individuals, collected monthly/daily data in a timely manner, ensured quality daily documentation, updated individual documentation, collaborated with the director on writing monthly reviews, tracked and ordered medications and/or medical supplies as needed. Review MAR's on regular basis and ensure accurateness and completeness.
- Addressed and issued additional training as needed. Work with Director in hiring and training of new staff. Ensure all needed documentation is on file and all needed training is completed.
- Oversaw daily operations and coordinated care plans for clients to ensure optimal service delivery.
- Managed staff schedules, ensuring adequate coverage and compliance with regulatory standards.
- Trained and mentored new employees on company protocols and care procedures to enhance performance.
Clerical Associate/Patient Care Technician
14 Years 3 Months- 1) Clerical Associate:
- Assisted the registered nurses and/or physicians with filing, answering incoming calls, making calls to obtain patient information, and scheduling patient appointments for other units, clinics, or hospitals.
- Processed consults by notifying the receiving physician and entering the order into the computer while handling faxes. Copied charts for transfer to other facilities, maintain all charts for the unit. Retrieving patient records, Screened records for accuracy, updated demographic information. Made sure all pertinent patient information is correct in the computer Ensured all forms were accurately completed by the patient and filed in the patients chart or documented electronically. Order non-par level supplies for the unit. Ensured safety was enforced in accordance with hospital policies. Provided information to patients and family members regarding procedures, scheduled appointments and locations in the hospital of ancillary services. Transcribed the registered nurse/patient care technicians assignments to board review with Charge Nurse.
- (2) Patient Care Technician:
- Provided personal care for patients under supervision of registered nurse and physician. Veni-puncture draws, finger stick, labs, vital signs and obtain other specimens as ordered. Answer patients' call lights and provide assistance and/or inform registered nurse of patients' needs. Assist or provide patients with personal hygiene, comfort measures, and keep patient informed of any delays or progress of tests. Report observations regarding patients needs/condition to the Registered Nurse and/or
- Patient records. Assisted physicians and/or registered nurses with tests, procedures, or treatment. Explain procedures/routines to patient. Obtain permission for treatment as appropriate. Make patients' family/and or visitors comfortable as needed.
Medical Assisstant
6 Years 1 Month- Escorted patients from waiting area to the appropriate examination room, took vital signs and assessed patient's initial skin integrity, mental status, physical abilities and pain level. Documented and reported all findings. Assist as needed with exams, procedures, draw veni-puncture, finger stick, labs, obtain other specimen as ordered, file, prepare charts, take incoming phone calls, make calls to retrieve lab and scan results, assisting patient's with scheduling scans and general patient care. Ordering and stocking all medical supplies. Conducted supply and corporate inventories; ordered medical pamphlets to ensure availability of patient education materials. Inventories of medicine samples and nutritional supplements. Contact drug representatives through email or phone calls to order more samples. Ordering all linen, conducting inventories with linen company. Cleaned and stocked exam rooms, dressing rooms, and procedure rooms daily to maintain a safe and organized environment for patient care.
- Administered medication and assisted with patient care under direct supervision of healthcare providers.
- Coordinated patient scheduling, ensuring efficient workflow and minimal wait times for appointments.
- Maintained accurate electronic health records, supporting compliance with regulations and enhancing data accessibility.
Education
High School Diploma
Skills
Venipuncture
Phlebotomy
Team Collaboration
Injection administration
Injection administration
Basic life support
Vital Signs
Medical assisting
Phone communication
Laboratory Experience
Laboratory Software
Patient service
Advanced Cardiac Life Support certification
Injection administration techniques
Pharmacy Technician Experience
Administrative support
Insurance Verification
Medical scheduling
Medical Terminology
Medical office operations
Patient Care
Vital signs monitoring
Clinical Laboratory Experience
Epic
Anatomy Knowledge
Interpretation
Computer operation
Cerner
Patient Care
Accomplishments
- Recognized for going above and beyond the call of duty.
- Recognized for outstanding dedication to patient care.
Certification
- CPR Certification June 2025 to June 2027
- Registered Pharmacy Technician May 2022 to May 2023
- Certified Phlebotomy Technician (CPT) November 2020 to November 2022
- NPS - National Phlebotomy solutions certified
Timeline
Medical Assistant/Lab Technician
Oncology Hematology Associates
11.2022 - CurrentRead More
Lab Assistant/Phlebotomist
Phelps Health
01.2021 - 08.2022Read More
Pharmacy Technician
Wal Mart Pharmacy
09.2019 - 11.2020Read More
House Manager of an ISL Home
Palmer's Home Care, LLC
05.2016 - 12.2018Read More
Medical Assisstant
Missouri Cancer Associates
05.2000 - 06.2006Read More
Clerical Associate/Patient Care Technician
St. Mary's Health Center
06.1998 - 09.2012Read More
Parkway West High School
High School Diploma
Read More