Overview
Work History
Education
Skills
Timeline
Generic

Corinne Knapp

Woodbridge,VA

Overview

5
5
years of professional experience

Work History

Restaurant Hostess

The Black Sheep Online
Manassas, VA
08.2024 - Current
  • Greeted customers and escorted them to their tables.
  • Assigned seating arrangements based on customer preferences and restaurant functionality.
  • Side work included bussing tables when needed, as well as setting tables based on party number.
  • Managed reservations, waitlists, and special requests for large parties.
  • Provided assistance to servers as needed including refilling beverages and clearing plates from tables.

Cashier Team Lead

Academy Sports + Outdoors
Madison, TN
05.2024 - 08.2024
  • Processed refunds and exchanges according to company policy.
  • Monitored cashier performance, providing feedback as needed.
  • Assisted customers with locating items within the store when requested.
  • Resolved discrepancies between POS system and physical money amounts in drawers at end of shift.
  • Maintained accurate records of all transactions, ensuring compliance with company policies and procedures.
  • Coordinated with other departments when additional support was needed during peak hours.
  • Ran the customer service desk, providing help to customers with questions in person or over the phone.

Cashier

Merrifield Garden Center
Gainesville, VA
04.2020 - 07.2021
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Stocked shelves with merchandise when needed.
  • Issued receipts, refunds, credits or change due to customers.
  • Developed and maintained scheduling procedures to ensure timely completion of projects.

Assistant

Fairmont Hotel
Washington, D.C
05.2019 - 08.2019
  • Processed incoming mail, sorted items into appropriate categories, and distributed accordingly.
  • Scanned paper documents into the system to create digital copies.
  • Recommended improvements to current filing processes based on feedback from users.

Education

Associate of Science - General Studies

Volunteer State Community College
Gallatin, TN
05-2024

Some College (No Degree) - Communication

Longwood University
Farmville, VA

Skills

  • Positive Attitude
  • Store Opening and Closing
  • Team Leadership
  • Customer Service
  • Flexible Schedule
  • Heavy Lifting

Timeline

Restaurant Hostess

The Black Sheep Online
08.2024 - Current

Cashier Team Lead

Academy Sports + Outdoors
05.2024 - 08.2024

Cashier

Merrifield Garden Center
04.2020 - 07.2021

Assistant

Fairmont Hotel
05.2019 - 08.2019

Associate of Science - General Studies

Volunteer State Community College

Some College (No Degree) - Communication

Longwood University

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Corinne Knapp