Corinne Knapp
Woodbridge,VA
Overview
5
5
years of professional experience
Work History
Restaurant Hostess
The Black Sheep Online
Manassas, VA
08.2024 - Current
- Greeted customers and escorted them to their tables.
- Assigned seating arrangements based on customer preferences and restaurant functionality.
- Side work included bussing tables when needed, as well as setting tables based on party number.
- Managed reservations, waitlists, and special requests for large parties.
- Provided assistance to servers as needed including refilling beverages and clearing plates from tables.
Cashier Team Lead
Academy Sports + Outdoors
Madison, TN
05.2024 - 08.2024
- Processed refunds and exchanges according to company policy.
- Monitored cashier performance, providing feedback as needed.
- Assisted customers with locating items within the store when requested.
- Resolved discrepancies between POS system and physical money amounts in drawers at end of shift.
- Maintained accurate records of all transactions, ensuring compliance with company policies and procedures.
- Coordinated with other departments when additional support was needed during peak hours.
- Ran the customer service desk, providing help to customers with questions in person or over the phone.
Cashier
Merrifield Garden Center
Gainesville, VA
04.2020 - 07.2021
- Assisted customers over the phone regarding store operations, product information and order placement.
- Greeted customers and answered any questions they had about the store's products and services.
- Stocked shelves with merchandise when needed.
- Issued receipts, refunds, credits or change due to customers.
- Developed and maintained scheduling procedures to ensure timely completion of projects.
Assistant
Fairmont Hotel
Washington, D.C
05.2019 - 08.2019
- Processed incoming mail, sorted items into appropriate categories, and distributed accordingly.
- Scanned paper documents into the system to create digital copies.
- Recommended improvements to current filing processes based on feedback from users.
Education
Associate of Science - General Studies
Volunteer State Community College
Gallatin, TN05-2024
Some College (No Degree) - Communication
Longwood University
Farmville, VASkills
- Positive Attitude
- Store Opening and Closing
- Team Leadership
- Customer Service
- Flexible Schedule
- Heavy Lifting
Timeline
Restaurant Hostess
The Black Sheep Online
08.2024 - Current
Cashier Team Lead
Academy Sports + Outdoors
05.2024 - 08.2024
Cashier
Merrifield Garden Center
04.2020 - 07.2021
Assistant
Fairmont Hotel
05.2019 - 08.2019
Associate of Science - General Studies
Volunteer State Community College
Some College (No Degree) - Communication
Longwood University