Corinne Moog
Shipt
Elburn,IL
1
Certification
15
years of professional experience
Results-oriented professional with track record in business administration. Known for optimizing processes and driving organizational success through strategic planning. Proven ability to collaborate with teams and adapt to evolving business needs, leveraging skills in leadership and problem-solving.
Work History
Personal Shopper
4 Years- Managed order fulfillment processes to ensure timely delivery of groceries and household items.
- Collaborated with customers to refine product selections, enhancing overall satisfaction and loyalty.
- Analyzed customer feedback to identify trends and adjust shopping strategies accordingly.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick-up.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
Gymnastics Coach
1 Year 1 Month- Make weekly lesson plans for each class to make sure each gymnast is getting the most out of every class
- Developed and implemented training programs for various skill levels in gymnastics.
- Mentored junior coaches, providing guidance on instructional techniques and athlete development.
- Coordinated team practices, ensuring alignment with competitive schedules and goals.
- Fostered a positive training environment promoting teamwork, discipline, and sportsmanship among athletes.
- Evaluated safety protocols and best practices to minimize injury risks during training sessions.
- Collaborated with parents to discuss athlete progress, address concerns, and build supportive relationships.
- Boosted gymnasts'' confidence levels by offering constructive feedback and personalized support.
Merchandiser
3 Years 3 Months- Collaborated with cross-functional teams to execute seasonal displays that align with marketing campaigns.
- Analyzed sales data to identify trends, informing adjustments to product placements and inventory management.
- Developed visual merchandising strategies to enhance brand identity and drive customer engagement.
Assistant Manager
6 Years 6 Months- Led team in daily operations, ensuring efficient workflow and adherence to company standards.
- Mentored staff on product knowledge and customer service techniques to enhance team performance.
- Developed and implemented inventory management strategies to optimize stock levels and reduce waste.
- Analyzed sales data to identify trends, driving targeted marketing initiatives for improved revenue.
- Coordinated visual merchandising efforts, enhancing store presentation and customer engagement.
- Enforced loss prevention protocols, minimizing shrinkage and protecting company assets effectively.
- Conducted regular training sessions, fostering a knowledgeable workforce committed to excellence.
- Collaborated with upper management on strategic planning initiatives to align with business goals.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Generated repeat business through exceptional customer service.
Education
Bachelor of Science - Business Administration
Associate in Art
High School Diploma
Skills
Merchandising
Conflict Management
Inventory Control
Retail Sales
Assistant Manager Experience
Recruiting
Attention to detail
Planning and organization
Decision-making
Sports Coaching
Interviewing
Experience with Children
Organizational Skills
Excellent Communication Skills
Customer service
Upbeat and outgoing attitude
Market trends analysis
Verbal and written communication
Strong interpersonal skills
Organizational skills
Multitasking
Certification
- CSP - Certified Sales Professional
Timeline
Gymnastics Coach
Jump Start Gymnastics
06.2019 - 07.2020Read More
Personal Shopper
Shipt
01.2019 - 01.2023Read More
Merchandiser
American Greeting Cards
03.2015 - 06.2018Read More
Assistant Manager
Aeropostale
11.2007 - 05.2014Read More
Geneva Community High School
High School Diploma
Read More
Scott Community College
Associate in Art
Read More
Southern New Hampshire University
Bachelor of Science from Business Administration
Read More
ASSESSMENTS
- Customer Service Manager — Highly Proficient
- Managing customer service representatives and resolving customer issues. Full results: Highly Proficient
- Typing — Proficient
- Transcribing text using a standard keyboard. Full results: Proficient