Summary
Overview
Work History
Education
Skills
Timeline
Generic

Corinne Tucker

Venus

Summary

Reliable and personable, bringing strong organizational skills and multitasking abilities. Well-versed in customer service principles and proficient in managing front desk operations and handling administrative tasks. Dedicated to providing welcoming atmosphere and ensuring smooth daily operations.

Overview

4
4
years of professional experience

Work History

Front Desk Assistant

Desoto Family Dentistry
DeSoto, TX
07.2025 - Current
  • Managed patient scheduling and appointment confirmations using dental software systems.
  • Provided exceptional customer service, addressing patient inquiries and concerns promptly.
  • Assisted with front desk operations, ensuring a welcoming environment for patients.
  • Maintained accurate patient records and updated information as necessary.
  • Answered customer telephone calls promptly and appropriately handled needs.
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Documented patient histories and physician notes accurately during consultations.

Customer Service Manager

Hobby Lobby
Rockwall, TX
10.2022 - 07.2025
  • Developed and implemented customer service training programs to enhance team performance and service quality.
  • Resolved customer inquiries and complaints efficiently, ensuring high satisfaction levels.
  • Streamlined communication processes between departments to improve service delivery timelines.
  • Conducted regular performance evaluations, providing constructive feedback to team members for continuous improvement.
  • Supervised employees and assessed performances to determine training needs and define accurate plans for decreasing process lags.

Education

No Degree - Business

Collin County Community College
Wylie
12-2026

High School Diploma -

Wylie East High School
Wylie, Texas
05-2023

Skills

  • Excellent communication
  • Problem-solving skills
  • Time management
  • Hospitality services
  • Multitasking and organization
  • Teamwork and collaboration
  • Goal setting
  • Relationship building

Timeline

Front Desk Assistant

Desoto Family Dentistry
07.2025 - Current

Customer Service Manager

Hobby Lobby
10.2022 - 07.2025

No Degree - Business

Collin County Community College

High School Diploma -

Wylie East High School

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