Corinne Vihonsky-Nepsha
Jackson,NJ
Summary
Dynamic marketing professional and client care coordinator with expertise in crafting compelling content that drives brand growth and engagement. Skilled in leveraging social media platforms, influencer collaborations, and patient management to enhance reach and foster meaningful customer interactions. Proven ability to develop innovative strategies that resonate with target audiences and elevate brand presence in competitive markets. Committed to delivering exceptional results through a blend of creativity and analytical thinking.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Practice Coordinator
Lifestance
Brick, NJ
11.2022 - Current
- Coordinated daily operations of a busy mental health practice, ensuring efficient patient scheduling and resource allocation.
- Managed communication between healthcare providers, patients, and external agencies to facilitate comprehensive care coordination.
- Assisted in managing patient records and maintained confidentiality in compliance with HIPAA regulations.
- Monitored billing and insurance claims processes to support financial health of the practice and assist patients with coverage issues.
- Supervised and trained office staff to enhance team efficiency and support the delivery of quality mental health services.
- Implemented electronic health record (EHR) systems to streamline documentation and improve access to patient information.
- Collaborated with marketing teams to organize community outreach programs and mental health events.
Social Media Marketing Coordinator
Lulexy Leather
Millstone, NJ
05.2022 - 11.2022
- Developed and executed targeted social media campaigns to increase brand awareness and engagement across platforms such as Facebook, Instagram, and Twitter.
- Managed daily content creation, scheduling, and posting, resulting in a consistent brand voice and increased follower growth by 25%.
- Coordinated influencer partnerships and promotional events to expand reach and drive traffic to company websites and social media channels.
- Engaged with online communities and responded to customer inquiries to enhance brand loyalty and customer satisfaction.
- Created engaging multimedia content tailored to audience preferences, enhancing user interaction and brand visibility.
- Implemented social media advertising campaigns with targeted demographics to boost lead generation and conversion rates.
- Developed a social media content calendar to ensure timely and relevant posting across all channels.
Client Care Coordinator
Inner Clarity Counseling LLC
Hazlet, NJ
05.2021 - 05.2022
- Coordinated patient scheduling and managed daily operations to optimize the workflow of a mental health practice.
- Liaised between patients, healthcare providers, and external agencies to ensure integrated and comprehensive mental health care.
- Developed and refined intake procedures and office protocols to enhance patient experience and minimize wait times.
- Maintained strict confidentiality and compliance with HIPAA regulations while managing sensitive patient records.
- Monitored billing and insurance claims to optimize practice revenue and assist patients with insurance issues.
Assistant Manager
DKNY
Tinton Falls, NJ
02.2020 - 05.2021
- Assisted the Luxury Store Manager in daily operations to ensure exceptional customer service and operational excellence.
- Coordinated staff schedules and responsibilities, improving team efficiency and service delivery in a high-end retail environment.
- Implemented innovative customer engagement strategies, enhancing client satisfaction and fostering brand loyalty.
- Managed inventory controls and visual merchandising to maintain elegant store presentation aligned with luxury brand standards.
- Handled client inquiries and resolved issues promptly to maintain a premium shopping experience and uphold brand reputation.
- Led a team in delivering personalized, high-end customer experiences to uphold luxury brand standards and exceed client expectations.
Education
Bachelors - BA
LIM College
New York05-2019
Skills
- Care Coordination
- Team Supervision
- HIPAA Compliance
- Content Creation
- Influencer Outreach
- Social Media Management
- Publishing/Writing
- Brand Ambassadorship
Certification
- Courage Core Value Award, LifeStance - 2024 to present
Languages
English
Native or Bilingual
Spanish
Limited Working
Interests
Dance/Choreography, Writing, Art and History, Video Games, Reading, Fashion Show Production
Timeline
Practice Coordinator
Lifestance
11.2022 - Current
Social Media Marketing Coordinator
Lulexy Leather
05.2022 - 11.2022
Client Care Coordinator
Inner Clarity Counseling LLC
05.2021 - 05.2022
Assistant Manager
DKNY
02.2020 - 05.2021
Bachelors - BA
LIM College
Qualities
- Communication
- Leadership
- Creativity
- Adaptability
- Interpersonal Skills
- Versatile