Corinne Walker
Whiting,New Jersey
Summary
Focused customer service professional dedicated to meeting and exceeding customer expectations by delivering industry-leading support. Skilled in handling inbound and outbound calls, online requests and emails with good problem-solving, multitasking and research abilities. Background in the field roles with high-volume customer demands. Knowledgeable about quality assurance and training to support and set up teams for success. Hardworking and reliable with excellent attention to detail to manage processes and timelines to accomplish tasks.
Overview
8
8
years of professional experience
Work History
Outreach Program Facilitator
Girl Scouts
Toms River , New Jersey
01.2019 - Current
- Deliver high quality, culturally responsive program to girls living in low-income families
- Administrative tasks such as record keeping and data entry
- Foster a positive environment where children felt safe, accepted, and empowered.
Manager
Teachers Recipe
Lakehurst , New Jersey
06.2016 - Current
- Hire, train, and supervise hourly employees
- Collaborate with all stakeholders to evaluate needs and offer appropriate products
- Provide customer service in a friendly and timely matter
- Client billing and collections
- Ensure effective workflows in regards to manufacturing, packaging, & shipping of products
- Follow recipes to produce food products of specified flavor, texture, clarity, bouquet, or color
- Select and measure or weigh ingredients, using English or metric measures and balance scales
- Set up, operate, and tend equipment that cooks, mixes, blends, or processes ingredients in the manufacturing of food products, according to formulas or recipes
- Clean and sterilize vats and factory processing areas according to strict standards.
Animal Facilities
Ocean County Health Department
Ocean County , New Jersey
01.2023 - 05.2023
- Caring for the well-being of all animals in the facilities
- Prepping food, medications, and kennels for animals
- Assisting in all aspects of animal adoptions (meet and greets, paperwork, etc.)
Ride Operator
Six Flags Great Adventure
Jackson , New Jersey
06.2022 - 08.2022
- Ensure the safety of guests whilst operating rides
- Provide directions and ensure guest safety
- Understand the basics of Ride operations
- Work in a fast-paced environment while following all policies and protocols.
Education
Associates Degree - Social Work
Ocean County College
Toms River, NJ05.2022
High School -
Manchester Township High School
Manchester, NJ06.2020
Skills
- Data Collection
- Strategic Planning and Preparation
- De-escalation Techniques
- Positive Behavior Support
- Communication
- Caregiving
- Workshop coordination
- Task Delegation
- Training delivery
- Process Improvements
- Vendor Management
- Project Management
- Budgeting
- Leadership
- Problem Solving
Timeline
Animal Facilities
Ocean County Health Department
01.2023 - 05.2023
Ride Operator
Six Flags Great Adventure
06.2022 - 08.2022
Outreach Program Facilitator
Girl Scouts
01.2019 - Current
Manager
Teachers Recipe
06.2016 - Current
Associates Degree - Social Work
Ocean County College
High School -
Manchester Township High School
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