Corinthia Carr
Greensboro,NC
Summary
14 Years skilled in purchasing, receiving and/or returning of medical supplies, customer service and vendor relations. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
25
25
years of professional experience
Work History
Inventory Control Analyst
Moses Cone Memorial Hospital
Greensboro, NC
03.2022 - Current
- Daily orders of bulk supply from our distribution center, confirming items, sub items and quantities before stocking
- Attending weekly product disruption meeting with internal supply chain department
- Submitting substitute request for items on long term back order status
- Daily meetings relaying product information to department staff, back orders , subs, discontinued, product conversions or shipping delays
- Conducted weekly cycle counts to prevent potential inventory issues.
- Developed inventory improvement plans, inventory control procedures and best company practices.
- Add/delete items from PAR forms
- Creating/replacing storeroom or PAR location labels
- Creating daily purchase orders using the Lawson system
- Using the Lawson system for product conversions
- Daily calls to vendors on purchase order statuses
- Communicating possible product issues with my immediate Supervisor and Assistant Director
- Checked work and purchase orders against actual materials and resolved variances.
- Compared shipping orders and invoices against contents received to verify accuracy.
- Monitored inventory accuracy and movement using manual or computerized inventory systems.
- Helped create and improve inventory control policies.
- Communicated with management about potential inventory risks to fulfill orders on time.
- Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
- Worked with different departments to keep inventory controlled according to established procedures.
- Verified orders by comparing names and quantity of items packaged with shipping documents.
- Monitored inventory to maintain sufficient supply levels to meet internal customer needs.
Customer Service Representative
Moses Cone Memorial Hospital
Greensboro, NC
10.2021 - 03.2022
- Provided excellent customer care by responding to phone requests, assisting with correct product selection and assisting with ordering
- Entered patient charge items using the EPIC system
- Issued debits and credits for patient charge items
- Supplied Pyxis access to Materials Management employees and Nursing staff
- Assisted our storeroom associates with fulfilling requisitions and delivering product to various departments throughout the Hospital
- Stocking product in the storeroom, edifying item number and location
- Filing patient charge documents
- Provided primary customer support to internal customers
Procurement Assistant (Buyer)
Penn Medicine - HUP
Philadelphia, PA
04.2009 - 10.2021
- Purchasing all medical supplies for the HUP and CAM OR departments through an internal computer system, called Lawson.
- Confirming item number, quantity and pricing for all purchase orders.
- Created Buyer and Receiver manuals
- Processing Pay Only, No Charge and other special request purchase orders and forwarding them to the various vender representatives.
- Communicating with Penn Medicine's corporate purchasing department on any discrepancies with pricing, inactive items and vendor contract expirations.
- Communicating via email or phone with preferred vendors to follow up on backordered items or delays in shipping.
- Working closely with our OR Inventory specialist and the OR receiving department to ensure all items are ordered, delivered and stocked to accommodate our busy surgery schedule.
- Receiving Medical supplies for the HUP OR and CAM Surgicentre
- Maintaining a back order report which includes the date, requester, PO number, Lawson/item number and ETA
- Returning items that were shipped in error or damaged during transit
- Ordering office supplies
Procurement Assistant
Penn Medicine- Corporate Purchasing
04.2011 - 12.2011
- Managing the Materials Management Inbox, assigning purchase request to buyers, senior buyers and contract managers.
- Maintaining the purchase log for capital orders and orders received via fax and/or mail.
- Responding to order inquiries from the various requester via phone and/or email as well as checking the status of orders using the Lawson system.
Outbound Supervisor
United Parcel Service
06.2004 - 09.2008
- Supervising 12-14 employees in loading packages by following city, state and zip code charts as well as ensuring proper loading techniques and safety procedures are used.
- Processing employee time cards/payroll.
- Completing manifest for outgoing package loads that include Origin and destination as well as container number, package count and necessary indications of any loaded hazardous packages.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Created area competitions that resulted in increasing productivity, employee morale and customer satisfaction.
- Motivated and encouraged team members to communicate more openly and constructively with each other.
Training Supervisor
United Parcel Service
02.2000 - 06.2004
- Training new employees in all loading/sorting skills.
- Ensuring that all policies and safety procedures are followed and that all employees can identify hazardous materials as well as be proficient and knowledgeable for OSHA audits.
- Created the department 30 day training tracker
- Identified and communicated to management regarding areas needing additional training.
- Trained special needs employees (Deaf)
- Completed evaluations of new employees to determine strengths and customize training.
- Evaluated and communicated trainee participation and performance in reports to management.
Package Handler
United Parcel Service
01.1998 - 02.2000
- Scanning and loading packages into feeders and air containers by following a city, state and zip code chart also by following proper package loading methods to ensure packages are not damaged in transit.
- Assisted in loading delivery trucks with prepared packages.
- Inspected packages for leaks or damages
- Resolved conveyor system issues by clearing jams and blockages.
Education
Some College (No Degree) - Business Administration And Management
University of Phoenix
Tempe, AZGED -
Philadelphia Job Corps Center
Philadelphia, PA06.1996
Skills
- Microsoft Word Microsoft Excel Microsoft PowerPoint Microsoft Outlook
- Lawson
- Written/verbal communication
- Internal/External Customer Service
- Management
- Telephone and email etiquette
- Problem resolution
- Organizational skills
- Inventory and Supply Control
- Vendor Relationships
- Investigating Discrepancies
- Status Updates
- Inventory Counts
Timeline
Inventory Control Analyst
Moses Cone Memorial Hospital
03.2022 - Current
Customer Service Representative
Moses Cone Memorial Hospital
10.2021 - 03.2022
Procurement Assistant
Penn Medicine- Corporate Purchasing
04.2011 - 12.2011
Procurement Assistant (Buyer)
Penn Medicine - HUP
04.2009 - 10.2021
Outbound Supervisor
United Parcel Service
06.2004 - 09.2008
Training Supervisor
United Parcel Service
02.2000 - 06.2004
Package Handler
United Parcel Service
01.1998 - 02.2000
Some College (No Degree) - Business Administration And Management
University of Phoenix
GED -
Philadelphia Job Corps Center