Summary
Overview
Work History
Education
Skills
Timeline
Generic

Corinthian Harris II

Rosharon,TX

Summary

Dynamic Sales/Service Supervisor with a proven track record of enhancing customer satisfaction and achieving operational excellence. Expertise in talent acquisition and team development, driving NPS ratings and consistently meeting service goals.

Overview

18
18
years of professional experience

Work History

Sales/Service Supervisor

Cintas
Houston, Texas
07.2017 - Current

Supervising the service team who provides customer service, sales and the pick-up and delivery of products to our customers; hiring, training, developing, and evaluating the service team to ensure Cintas customers receive the highest level of customer service.

Accomplishments:

Earned core contest service supervisor bonus payouts all four quarters during FY24 and FY25.

Lead the facility service team to renewing over 120 renewal agreements during FY23.

Motivated SSRs to perform at a level, resulting in a higher NPS ratings at the end of each quarter.

Location Manager

Hertz Corporation
Houston, Texas
11.2015 - 07.2017

Responsible for one or more distinct areas of operation within rental business

Oversees all of the personnel and operational functions of an assigned branch.

Responsible for scheduling adequate staff coverage, handling customer service problems and

requests.

Police Officer

City of Houston-HPD, Travis, cityofhouston.net
Houston, Texas
09.2008 - 09.2015

Protect and serve the citizens of Houston, TX and surrounding areas. Assisted and worked in conjunction with the Financial Crimes Unit. Investigated various forgery and fraud cases.

Financial Analyst

Harris County Toll Road Authority
Houston, Texas
09.2007 - 09.2008

Work closely with the Financial Director to develop appropriate financial plans for clients. Manage day-to-day administrative duties such as data entry and filing client information.

Education

BBA - Finance

Texas Southern University
Houston, TX
12-2007

Skills

  • SAP/AS400 Systems
  • WOR/P&L
  • Excel/Word/PowerPoint
  • Talent Acquisition/Recruiting
  • DOT/Smith Trainer
  • Payroll Processing
  • Trend Forecasting
  • Customer relationship management
  • Process improvement
  • Problem solving

Timeline

Sales/Service Supervisor

Cintas
07.2017 - Current

Location Manager

Hertz Corporation
11.2015 - 07.2017

Police Officer

City of Houston-HPD, Travis, cityofhouston.net
09.2008 - 09.2015

Financial Analyst

Harris County Toll Road Authority
09.2007 - 09.2008

BBA - Finance

Texas Southern University
Corinthian Harris II
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