Corliss Lewis
Fulfillment Zone Lead
Augusta,Georgia
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate ready to help team achieve company goals.
Overview
27
27
years of professional experience
Work History
Fulfillment Zone Lead
Textron Specialized Vehicles
07.2019 - Current
- Adjusted job assignments to keep pace with dynamic business needs, factoring in processes, employee knowledge and production demand.
- Accomplished multiple managing covering other areas when needed to keep production going and on schedule.
- Improved operational staging and documenting materials to enhance resource utilization and reduce lost inventory.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Evaluated employees' strengths and assigned tasks based upon experience and training.
- Raised performance in areas and operations by identifying and targeting areas in need of improvement.
- Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement.
Substitute Teacher
RCBOE
03.2017 - 06.2018
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Maintained day-to-day classroom management and discipline to promote learning initiatives.
- Took notes and prepared reports on school day activities to provide to primary teacher.
- Helped students develop life-long learning skills and good study habits.
- Administered and graded tests and quizzes and reported performance to primary teacher.
- Leveraged classroom discussion strategies to engage students, promote topics and boost learning opportunities.
Server
Raddison Hotel / Marriott Hotel
11.1996 - 03.2016
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Crossed Trained in all areas of the Hotel during slow seasons to learn more about how each department runs.
- Received Employee of the Year 2010 and 2011
Education
Bachelor of Science - Business Management
University of Phoenix
Tempe, AZ03.2024
Associate of Applied Science - Business Management
Augusta Technical College
Augusta, GA05.2022
Associate of Applied Science - Medical Assisting
Augusta Technical College
Augusta, GA06.2006
Skills
- Operational Efficiency
- Positive Reinforcement Methods
- Support Networks
- Engaging with Diverse Customers
- Safety Policies and Procedures
- Positive Learning Environment
- Stock Rotation
- Maintaining Clean Work Areas
- Strategy Management
- Employee Development
- Inventory Records
- Standard Operating Procedures Understanding
Timeline
Fulfillment Zone Lead
Textron Specialized Vehicles
07.2019 - Current
Substitute Teacher
RCBOE
03.2017 - 06.2018
Server
Raddison Hotel / Marriott Hotel
11.1996 - 03.2016
Bachelor of Science - Business Management
University of Phoenix
Associate of Applied Science - Business Management
Augusta Technical College
Associate of Applied Science - Medical Assisting
Augusta Technical College
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