Derrell Brown
Performance Focused Fulfillment Expert And Team Lead
Omaha,NE
Summary
Accomplished Fulfillment Coordinator with a proven track record of enhancing operational efficiency and leading teams to exceed performance metrics, demonstrated by reducing fulfillment errors and increasing productivity. Recognized for exceptional work ethic and commitment to safety and order accuracy, achieving Stock Dawg of the Month four times and XP Platinum Award for achieving production of greater than 160%.
Overview
10
10
years of professional experience
Work History
Fulfillment Coordinator, Team Lead
Oriental Trading Company
10.2023 - Current
- Provide supervision for staff of 15, assigning work duties and reallocating labor based on production levels.
- Respond to interdepartmental emails and collaborate with partners in order to expedite rush fulfillments.
- Maintain oversight of floor conditions and track capacity to meet optimal production levels.
- Increase pick-and-pack accuracy rates with job shadowing and implementation of best practices.
- Consistently achieves 160% Production to Goal, receiving the XP Platinum Award for highest production 6 of 8 years of tenure with Oriental Trading.
Order Picker
Harvest Roasting
12.2022 - 10.2023
- Managed orders effectively, verifying product quantities, quality, and documentation upon arrival.
- Operated equipment such as forklifts and balers to move outgoing shipments to loading area.
- Collaborated with team members to complete large orders quickly, increasing overall productivity levels.
- Demonstrated flexibility by adapting to various roles within the warehouse as needed, quickly becoming proficient in multiple areas of operations.
Fulfillment Specialist, Team Lead
Oriental Trading Company
06.2019 - 11.2022
- Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
- Exceeded performance metrics regularly, demonstrating a strong work ethic and commitment to order fulfillment excellence.
- Assisted in training new associates, sharing best practices for efficient order fulfillment operations and creating a supportive team environment.
- Handled high-priority orders with urgency, prioritizing their prompt processing and shipment to meet customer needs.
- Served as floor leader and interim supervisor in absence of leadership.
- Provided interdepartmental coverage when Units Per Hour outpaced FTE.
Equipment Operator, Stockers
Oriental Trading Company
06.2015 - 06.2019
- Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
- Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.
- Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
- Ensured timely delivery of products by accurately picking orders from storage areas.
- Coordinated with supervisors to prioritize tasks, ensuring the most urgent shipments were processed first.
- Four-time Stock Dawg of the Month winner for adhering to safety standards while maintaining high production volume.
Education
High School Diploma -
Northwest High School
Omaha, NE 05.2001 -
Skills
Shipping coordination
Stock control & replenishment
RFID scanning
Work order processing
Forklift and Pallet Jack Operation
Operational Efficiency
Timeline
Fulfillment Coordinator, Team Lead
Oriental Trading Company
10.2023 - Current
Order Picker
Harvest Roasting
12.2022 - 10.2023
Fulfillment Specialist, Team Lead
Oriental Trading Company
06.2019 - 11.2022
Equipment Operator, Stockers
Oriental Trading Company
06.2015 - 06.2019
High School Diploma -
Northwest High School
05.2001 -
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