MonTrael Callaway
Hephzibah,GA
Summary
Reliable Safety-minded Picker with experience working in busy warehouse environments. Unafraid of hard work, hot or cold conditions or heavy lifting. Punctual and responsible with great quality control and order review skills.
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
3
3
years of professional experience
Work History
Fulfillment Lead
Lowes Home Improvment
Augusta, GA
02.2022 - Current
- Provided guidance and support to team members in order to meet daily goals.
- Ensured accuracy of orders prior to shipping by verifying the quantity, product type, and address information.
- Coordinated with warehouse staff to ensure timely shipment of products.
- Utilized Forklift equipment to properly stage and load orders
- Developed strategies for efficient order fulfillment processes and procedures.
- Organized workflow to ensure all orders were processed accurately and on time.
- Collaborated with other departments to develop long-term solutions that improve customer service experience.
- Managed relationships with customers and carriers to ensure smooth delivery operations.
- Reorganized teams and workflows to meet changing conditions and company targets.
Technology Consultant
Target
Augusta, GA
03.2021 - 02.2022
- Conducted research and analysis of current technology trends to identify opportunities for improvement.
- Provided technical consultation services to clients regarding software, hardware and networking solutions.
- Developed strategies for implementing new technologies within organizations.
- Resolved customer issues related to software applications or hardware components in a timely manner.
- Provided technical support via phone, email or remote access sessions when needed.
- Continued self-education and training to keep up with industry changes and trends.
Education
High School Diploma -
Butler High School
Augusta, GA05-2021
Skills
- Stock replenishment
- Stock organization
- Order confirmation
- Package preparation
- Picking and Packing
- Warehouse Operations
- Shipping coordination
- Package scanning
- Order Processing
- Invoice Verification
- Equipment Operation
- Shipment Preparation
- Loading and unloading
- Palletizing
- Order Picking
- Material Handling
- Warehouse Safety
- Customer Service
- Schedule Coordination
- Stock Rotation
- Inventory Auditing
- Fulfillment Processing
- Excellent Communication
- Heavy Lifting
- Merchandise Inspections
- Team Leadership
- Punctual and Reliable
- Relationship Building
- Pallet jack experience
- Shipping and receiving
- Forklift Operation
- Trailer loading
- Order picking abilities
- Product tagging
Timeline
Fulfillment Lead
Lowes Home Improvment
02.2022 - Current
Technology Consultant
Target
03.2021 - 02.2022
High School Diploma -
Butler High School