Connor MacRae

• Supervised fulfillment team workflows to maintain order accuracy and timely pickup preparation.
• Stocked shelves to match planogram images and instructions.
• Prioritized tasks to meet dynamic conditions and changing company demands.
• Handled production picking, packing and shipping orders.
• Processed more than 3-5 orders each shift (part-time) with a consistent record of meeting or exceeding productivity targets.
• Monitored inventory conditions to reduce out-of-stocks and support correct item selection.
• Checked product levels and recommended new purchases.
• Printed labels, packaged boxes, and loaded into outbound containers.
• Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
• Kept work areas neat, clean and free from debris.
• Picked and packed order items.
• Reviewed printed tickets or digital orders to get item numbers and merchandise locations.
• Kept warehouse areas free of debris and safe for employees with proper storage and maintenance of machinery, tools and supplies.
• Stocked designated items on shelves, end caps and displays.

• Coordinated volunteer event logistics, ensuring smooth setup, registration, and participant support.
• Supported campus service initiatives by organizing materials and maintaining accurate activity records.
• Communicated with staff and community members to resolve issues and support program goals.
• Assisted with special events and programs.
• Supported engaging, fun, and smooth-running events by helping with organization and planning.

• Guided peers through goal setting, study strategies, and time management techniques.
• Mentored students on academic planning, campus resources, and adjustment to university expectations.
• Connected students with tutoring, advising, and support services based on individual needs.
• Facilitated one-on-one check-ins to monitor progress and address academic concerns.
• Coached students on communication, organization, and self-advocacy skills.
• Collaborated with staff to reinforce student success initiatives and outreach efforts.
• Conducted regular check-ins with mentees to monitor progress towards achieving their goals and to address any concerns or challenges faced along the way.
• Developed strong relationships with mentees, fostering a positive learning environment.
• Provided guidance to peers on academic and personal matters, promoting overall wellbeing.
• Enhanced peer understanding by providing one-on-one mentoring and support.
• Met mentee formally, informally, in-person and virtually to offer support.
• Established trusting relationship with mentee by maintaining professionalism and honoring confidentiality.
• Established trust and rapport with mentees by maintaining confidentiality regarding sensitive information during mentoring sessions.
• Counseled 3 students individually to assist in overcoming obstacles, make proper choices to stay focused and adjust to college life.
• Supported mentees in navigating college admissions processes and achieving academic success.
• Facilitated the integration of new students into the campus community through mentorship programs and social events.
• Promoted positive behavior and responsibility among mentees by modeling appropriate social skills.
• Fostered culture of mutual respect and empathy, addressing and mediating conflicts among group members.
• Improved program feedback mechanisms, implementing regular surveys to gather suggestions and concerns from participants.
• Advocated for students to access available resources.
• Advised students on educational, career and social opportunities.

• Reviewed proposals and voted on council resolutions affecting student experience and institutional operations.
• Collaborated with administrators, faculty, and peers to shape inclusive campus initiatives.
• Monitored committee agendas, prepared discussion points, and contributed informed recommendations.
• Advised university leadership on student concerns, policy updates, and campus governance priorities.

• Demonstrated respect and friendliness to all team members.
• Demonstrated respect, friendliness, and willingness to help wherever needed.
• Adapted schedule to accommodate night, weekend, and holiday shifts across night, weekend, and holiday shifts.
• Worked flexible hours across night, weekend, and holiday shifts.

• Proved successful working within tight deadlines and a fast-paced environment.
• Identified issues, analyzed information, and provided solutions to problems.
• Resolved problems, improved operations, and provided exceptional service.
• Developed and maintained courteous and effective working relationships.
• Demonstrated respect, friendliness, and willingness to help wherever needed.
• Assisted with day-to-day operations, working efficiently and productively with all team members.

• Dean's List [Fall 2025]
• 3.5 GPA (Cum Laude)
• History Club Member
• Computer Science Club Member
• Student Program Council Member
• Upsilon Pi Epsilon Member

I stayed for three years; most classes were online due to the COVID-19 pandemic, GPA stayed in the 3.4-3.6 range.