Corlissa Belcher
Summary
Experienced Human Resources Director/Business Partner with over 15 years of expertise in leading human resources initiatives. Proven track record in managing organizational change and talent acquisition processes, resulting in improved employee satisfaction and retention. Skilled in conflict resolution and performance management, fostering a collaborative and productive work environment.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Director, People and Culture
Autism Speaks
03.2021 - Current
- Deliver engaging employee training sessions covering topics such as leadership skills, communication techniques, and conflict resolution.
- Maximize employee satisfaction scores by initiating regular feedback surveys followed by action plans addressing areas of concern.
- Collaborate with cross-functional teams to develop workforce planning strategies aligned with business goals.
- Recommend appropriate resolutions to employee relations concerns and handled disciplinary issues and investigations of misconduct.
- Developed comprehensive process for new hires and reviewed new hire productivity, optimizing onboarding effectiveness.
- Oversee the full recruitment process, enhancing talent acquisition and retention
- Promote positive company culture by designing and implementing employee resource groups centered around diversity.
Senior Human Resources Manager
OCTAGON
06.2019 - 06.2020
- Administered HR programs, policies, and procedures, ensuring compliance with federal, multistate, and local laws
- Utilized HR data systems to analyze and report on key metrics, enhancing decision-making processes
- Facilitated conflict resolution between employees through mediation techniques, promoting a harmonious working environment.
- Ensured compliance with federal, state, and local labor laws by staying current on regulations and updating company policies accordingly.
- Facilitated onboarding sessions and on-the-job training for new hires bolstering position knowledge and skillset.
- Supervised two HR Generalists, overseeing workers compensation, leave management, and onboarding processes
Director Human Resources
SODEXO - Westchester Medical Center
04.2013 - 09.2019
- Supported 500+ unionized employees, ensuring compliance with policies and procedures
- Delivered engaging employee training sessions covering topics such as patient satisfaction, diversity and inclusion, communication techniques, and conflict resolution.
- Directed hiring and onboarding programs for new employees.
- Managed other HR staff and oversaw completion of tasks and initiatives.
- Educated employees on company policy and kept employee handbook current.
- Conducted investigations and assisted with handling employee complaints involving Affirmative Action and EEOC to promote equitable workplace.
- Advised senior management on employee and labor relations, compliance, and development strategies
- Served as mediator between management teams and employees during disputes to reach mutually beneficial resolutions while preserving positive working relationships.
Senior Human Resources Manager
ARAMARK - University of North Carolina
03.2012 - 04.2013
- Supported 500+ employees and 40 managers across 11 dining locations at UNC Campus
- Resolved employee grievances and managed progressive discipline processes
- Developed and implemented comprehensive training program to increase employee productivity and morale.
- Streamlined onboarding process, significantly reducing time to competency for new hires.
- Managed full cycle recruiting and ensured compliance with all regulations
- Created and monitored annual Affirmative Action Plans to promote equal opportunity
- Implemented Employee Recognition program for employees
- Managed complex HR projects, leading to increased organizational effectiveness and collaboration.
- Monitored and handled employee claims involving performance-based and harassment incidents.
- Mentored junior HR professionals on best practices within the field, contributing to their professional development journey as future leaders in the industry.
Director Human Resources
ARAMARK - Georgetown University Hotel and Conference Center
03.2009 - 03.2012
- Department head for Human Resources, as a member of Hotel Executive Committee
- Responsible for oversight related to talent acquisitions, benefit administration, organizational development, performance management and employee relations.
- Directed payroll functions while maintaining accuracy and timeliness of all related processes.
- Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
- Fostered positive work environment through comprehensive employee relations program.
- Developed HR Coordinator, fostering professional growth and succession planning
Human Resources Manager
Starwood Hotels and Resorts
10.2006 - 09.2008
- Led the on-boarding process for the Executive Committee of new hotels
- Provided HR support to over 600 associates while administering core people processes
- Conducted new hire orientations on-site and via web conferencing
- Collaborated with Senior Human Resources Director to develop and distribute Employee Handbooks across all Starwood Brands
- Monitored compliance of the 'Star Hot Rates' hotel discount program
- Partnered with North America and Corporate staffing teams to recruit qualified candidates for both corporate and hotel positions
Education
MS - Human Resource Management
Capella University
03.2025
Skills
- Organizational Culture
- Diversity and Inclusion
- Employee Relations
- Organizational Development
- Talent management
- HR policy development
- Career Pathing
- Performance Management Systems
- Conflict Resolution
- Coaching and Mentoring
- Leadership Training and Development
- Onboarding Programs
Certification
- Certified Trainer - Diversity and Inclusion Trainer
- DiSC Management Profile
- Leadership Training & Development
- Senior Development Program
- Building Leadership Skills
- Employee & Labor Relations
- Internal Investigations
- Conflict Resolution
References
References will be supplied upon request
Affiliations
- Society for Human Resource Management SHRM
Timeline
Director, People and Culture
Autism Speaks
03.2021 - Current
Senior Human Resources Manager
OCTAGON
06.2019 - 06.2020
Director Human Resources
SODEXO - Westchester Medical Center
04.2013 - 09.2019
Senior Human Resources Manager
ARAMARK - University of North Carolina
03.2012 - 04.2013
Director Human Resources
ARAMARK - Georgetown University Hotel and Conference Center
03.2009 - 03.2012
Human Resources Manager
Starwood Hotels and Resorts
10.2006 - 09.2008
MS - Human Resource Management
Capella University
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