Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
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Cornelia Corlateanu- Bitere

Warren,MI

Summary

Decisive Banquet Captain with 18 years of experience orchestrating various aspects of banquet services for optimal and smooth-running events. Seasoned expert at planning function details, directing staff and interacting with other industry professionals for clear communication with personnel and enjoyable gatherings for attendees. Poised with confidence and expertise to swiftly solve problems.

Overview

13
13
years of professional experience

Work History

Banquet Captain

The Townsend Team
Birmingham, MI
06.2018 - Current
  • Train, assigned and organized banquet staff to ensure efficient and smooth operation of events.
  • Developed highly effective wait staff through continuous mentoring and consistent training.
  • Provided guidance and direction to banquet staff regarding setup, meal service, clean-up.
  • Conducted pre-shift meetings with staff to review daily events, tasks, and expectations.
  • Maintained inventory of banquet equipment such as china, flatware, glassware.
  • Resolved customer complaints promptly while maintaining a professional demeanor.
  • Occasionally managed scheduling in Paylocity for all banquet personnel including reassigning shifts when needed.
  • Collaborates closely with catering managers and Banquet Chefs to ensure customer expectations are met.
  • Maintains high staff morale and team spirit within Banquet Department.
  • Ensured adherence to health codes and regulations during food preparation and service.
  • Monitored guest satisfaction levels throughout event duration.
  • Trained in Birchstreet

Banquet Captain

Marriott Hotel and Resorts
Palm Beach Gardens, FL
02.2016 - 06.2024
  • Worked closely with the Banquet Manager and the Events Team
    Assign tasks to banquet servers
    Assists and supervises the execution of the events
    Check in with guests to ensure satisfaction
    Prepare and present checks to group contact
    Place orders according with the needs of the department
    Worked closely with the Executive Chef and kitchen staff to ensure guest satisfaction

Banquet Server

Marriott Hotels and Resorts
Troy, MI
05.2011 - 06.2015
  • Provided prompt, friendly service to all guests during banquets or catered events.
  • Worked closely with the Captains
    Assisted in assigning tasks to other banquet servers
    Assisted in planning the execution of events
    Prioritized and organized the set-up stage of the event
    Performed duties of a coffee break attendant

Education

High School Diploma -

Mihai Viteazul High School
Romania
06-2003

Skills

  • Staff Leadership
  • Multitasker
  • Strong work ethic
  • Initiative taker
  • Self motivated
  • Team Management
  • Team member development
  • Staff Management
  • Operations management

Languages

Spanish
Elementary
Romanian
Native/ Bilingual

References

References available upon request.

Timeline

Banquet Captain

The Townsend Team
06.2018 - Current

Banquet Captain

Marriott Hotel and Resorts
02.2016 - 06.2024

Banquet Server

Marriott Hotels and Resorts
05.2011 - 06.2015

High School Diploma -

Mihai Viteazul High School
Cornelia Corlateanu- Bitere