Summary
Overview
Work History
Education
Skills
Timeline
GeneralManager

Cornell Bynum

St. Petersburg,FL

Summary

Accomplished General Manager with a proven track record at Gerber Collision and Glass, enhancing operational efficiency and customer satisfaction. Expert in P&L management and leadership, I spearheaded initiatives that significantly boosted employee morale and loyalty. Skilled in operations management and team building, my strategic approach resulted in measurable performance improvements and business growth. Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths.

Overview

18
18
years of professional experience
1
1
year of post-secondary education

Work History

General Manager

Gerber Collision and Glass
01.2021 - Current
  • Formulated policies and procedures to streamline operations.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
  • Managed budget implementations, employee evaluations, and contract details.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.

Owner

Phase III Collision LLC
09.2018 - 12.2020
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.

General Manager

Bruiser Conversions
11.2013 - 08.2018
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.

General Manager

ProCare Automotive & Collision
09.2006 - 11.2013
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.

Education

Some College (No Degree) -

USF
Tampa, FL
01.1992 - 05.1993

Skills

    Leadership and team building

    Problem Resolution

    Operations Management

    Team Leadership

    Customer Relations

    Inventory Control

    P&L Management

    Staff Motivation

    Deadline-oriented

    Performance Improvement

    Project Management

Timeline

General Manager

Gerber Collision and Glass
01.2021 - Current

Owner

Phase III Collision LLC
09.2018 - 12.2020

General Manager

Bruiser Conversions
11.2013 - 08.2018

General Manager

ProCare Automotive & Collision
09.2006 - 11.2013

Some College (No Degree) -

USF
01.1992 - 05.1993

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Cornell Bynum