Cornell Smith
Miramar,FL
Summary
Dedicated Lead Ramp Agent with over 18 years of experience in ramp operations. Known for strong problem-solving skills and effective team leadership, contributing to improved on-time performance and safety compliance in high-pressure environments.
Overview
18
18
years of professional experience
Work History
Lead Ramp Agent
Spirit Airlines Inc.
Fort Lauderdale, FL
03.2008 - 05.2026
- Supervised ramp operations to ensure timely aircraft turnarounds and efficient baggage handling.
- Trained and mentored new team members on safety protocols and operational procedures.
- Coordinated with flight crews to facilitate smooth boarding and deplaning processes.
- Conducted regular inspections of ground support equipment to maintain operational readiness.
- Collaborated with airport personnel to resolve operational issues swiftly and effectively.
- Implemented process improvements that enhanced workflow efficiency and reduced delays.
- Monitored performance metrics to ensure compliance with safety and service standards.
- Developed training materials that improved onboarding for new ramp agents and reinforced best practices.
- Increased on-time performance through proactive identification and resolution of potential issues prior to departure.
- Minimized operational errors with thorough pre-flight inspections of aircraft exterior and ground support equipment.
- Managed aircraft pushback operations, ensuring safe execution while maintaining schedule integrity.
Education
High School Diploma -
St Andrew Technical High School
Kingston Jamaica06-1986
Skills
- Aircraft marshalling
- Ground support equipment operation
- Airport security regulations
- Baggage handling
- Hazardous materials handling
- Incident reporting
- Load planning
- Emergency response procedures
- Weight and balance calculation
- Ramp operations management
- Aircraft towing
- Problem-solving
- Aircraft tug operation
- Dependable and responsible
- Ramp service
- Loading and unloading
- Team leadership
- Safety procedures compliance
- Crew assistance
- Pushback and towing
- Heavy equipment operation
- Safety procedures
- Ground support services
- Ramp checklist completion
- Weight/balance loading
- Baggage management
- Vehicle operation
- Equipment inspection
- New agent training
Timeline
Lead Ramp Agent
Spirit Airlines Inc.
03.2008 - 05.2026
High School Diploma -
St Andrew Technical High School