Cornell Thompson
Santa Rosa,CA
Summary
Dynamic security professional with extensive experience at Allied Universal Security Services, excelling in crisis management and access control. Proven track record in enhancing safety protocols and training personnel, while delivering superior customer service. Skilled in incident reporting and conflict resolution, ensuring a secure environment for all stakeholders.
Overview
31
31
years of professional experience
Work History
Security Officer
Allied Universal Security Services
Santa Rosa, CA
11.2024 - 07.2025
- Monitored premises to ensure safety and security of personnel and property.
- Conducted regular patrols to identify and address potential security risks.
- Responded promptly to alarms and emergencies, coordinating with local law enforcement as needed.
- Assisted in maintaining accurate logs of daily activities, incidents, and observations.
- Implemented access control procedures to regulate entry and exit of individuals on site.
- Provided exceptional customer service while addressing concerns from employees and visitors.
- Collaborated with team members to enhance overall security strategies and protocols.
- Trained new security personnel on operational procedures and emergency response plans.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
Access Control Specialist
Allied Universal Security Services
Windsor, CA
11.2023 - 11.2024
- Monitored access points to ensure security protocols were followed consistently.
- Trained new personnel in access control procedures and emergency response protocols.
- Collaborated with team members to develop effective access control strategies.
- Responded promptly to security incidents, escalating issues as needed for resolution.
- Utilized access control systems to manage employee badges and visitor passes efficiently.
- Served as liaison between facilities managers, HR departments, and security teams to ensure seamless communication in regards to personnel changes affecting building access permissions.
- Implemented effective emergency response plans in coordination with local law enforcement agencies for addressing potential security breaches or incidents related to building entry points.
ED Specialist
Allied Universal Security Services
Santa Rosa, CA
04.2022 - 10.2023
- Executed daily tasks with attention to detail, ensuring adherence to company policies and procedures.
- Provided support in training new staff on operational protocols and system usage.
- Facilitated communication between departments to ensure alignment on project goals and deliverables.
- Followed all company policies and procedures to deliver quality work.
- Monitored and ensured the safety of patients in crisis by safeguarding all rooms for patient care.
- Assisted creating and implementing emergency protocols during national or local events.
ED Specialist
Securitas Security Services USA
10.2019 - 04.2022
- Collaborated with cross-functional teams to develop and implement process improvements.
- Assisted in analyzing data trends to support decision-making initiatives.
- Coordinated training sessions for new team members on operational procedures.
- Streamlined communication channels between departments to enhance workflow efficiency.
Security Supervisor
Allied Universal
Santa Rosa, CA
12.2018 - 04.2019
- Supervised security personnel to ensure compliance with safety protocols and company policies.
- Conducted routine inspections of premises to identify potential security risks and vulnerabilities.
- Coordinated emergency response procedures, ensuring swift action during incidents or alarms.
- Trained new security staff on operational standards, enhancing team effectiveness and efficiency.
- Monitored surveillance systems to detect unusual activities and report findings promptly.
- Collaborated with law enforcement agencies during investigations, providing necessary support and documentation.
- Developed security schedules to optimize coverage across all shifts, improving overall response times.
- Implemented access control measures, enhancing site security and restricting unauthorized entry effectively.
- Conducted regular patrols of facility to detect and deter security threats.
- Recorded incident reports with detailed accounts of occurrences.
- Maintained a secure environment for employees and visitors by enforcing access control policies and visitor management procedures.
- Prepared and submitted reports to keep management informed of security activities and developments.
- Supervised and evaluated security staff performance to determine compliance with safety regulations.
Life Coach
New Dawn Recovery
Sacramento, CA
09.2016 - 12.2017
- Facilitated goal-setting sessions, empowering clients to define personal and professional objectives.
- Developed personalized coaching plans tailored to individual client needs and aspirations.
- Utilized active listening techniques, enhancing client engagement and trust during sessions.
- Guided clients through self-discovery exercises, fostering increased self-awareness and confidence.
- Provided ongoing support and accountability, helping clients maintain progress toward their goals.
- Collaborated with clients to identify obstacles, developing actionable steps for overcoming challenges.
- Encouraged clients to set and achieve reasonable goals on weekly basis.
- Facilitated practices in a group setting and additional assistance in 1on1 meetings following treatment plans created
Driving Under the Influence Counselor
The Breining Institute
Sacramento, CA
06.2010 - 12.2017
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Strengthened communication skills through regular interactions with others.
Personal Records Specialist
United States Army National Guard
Los Alamitos, CA
04.1994 - 04.1998
- Developed streamlined processes for record maintenance, enhancing efficiency and reducing retrieval times.
- Implemented quality control measures to verify accuracy of records, maintaining high standards of data integrity.
- Trained staff on best practices for document management and electronic filing systems.
- Collaborated with cross-functional teams to identify and resolve discrepancies in recordkeeping procedures.
- Conducted audits of existing records to ensure compliance with organizational policies and regulatory requirements.
- Safeguarded sensitive information from unauthorized access using encryption technologies and strict adherence to confidentiality policies.
- Ensured accurate recordkeeping by regularly auditing and updating database information.
- Provided ongoing training to staff on proper document handling, storage, and disposal procedures, fostering a culture of records management excellence.
- Maintained and updated records through dedicated digital database.
Education
Addictive Disorders/ Sociology/
Inner Coast College
Sacramento, CA03.2009
Skills
- Report writing
- Incident reporting
- Security guard license
- General security
- CCTV surveillance
- CCTV monitoring
- Superior customer service
- Physical fitness
- Surveillance
- Emergency response
- Access control
- Complex Problem-solving
- Relationship building and management
- Conflict de-escalation
- Conflict resolution techniques
- Threat assessment
- Access control management
- Threat management
- Crisis management
- Emergency management
- Crime prevention methods
- Military experience
- Crisis intervention training
- Government security clearance
- Active shooter training
- Workplace violence prevention
- Emergency evacuation procedures
- Hazardous materials response
- Defensive tactics training
- Fire safety training
- Investigative skills
- Bomb threat procedures
- High level of integrity
- First aid and CPR certified
- Work ethic
- First aid certified
- De-escalation techniques
Timeline
Security Officer
Allied Universal Security Services
11.2024 - 07.2025
Access Control Specialist
Allied Universal Security Services
11.2023 - 11.2024
ED Specialist
Allied Universal Security Services
04.2022 - 10.2023
ED Specialist
Securitas Security Services USA
10.2019 - 04.2022
Security Supervisor
Allied Universal
12.2018 - 04.2019
Life Coach
New Dawn Recovery
09.2016 - 12.2017
Driving Under the Influence Counselor
The Breining Institute
06.2010 - 12.2017
Personal Records Specialist
United States Army National Guard
04.1994 - 04.1998
Addictive Disorders/ Sociology/
Inner Coast College