CORNELLA LEE
Arlington,TX
Summary
Client-focused Event Planning Professional with 5+ years of experience. Skilled at organizing successful business conventions, and other social occasions. Ensure event attendees have a positive experience, helping to boost client organizations’ brand and goodwill with members and customers. Committed to maintaining positive, productive, and collaborative relationships with clients.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Event Coordinator/Event Decorator
Lee’s Luxury Events
01.2019 - Current
- Coordinated schedules and timelines for events.
- Managed event logistics and operations.
- Brainstormed and implemented creative event concepts and themes.
- Managed administrative logistics of events planning, event booking, and event promotions.
- Performed event coordination for larger parties and gatherings.
- Specialize in balloon designs, table scapes and all customize shirts, banners, backdrops, etc..
Administrative Coordinator 2
Humana Behavioral Health
08.2015 - 03.2023
- Inbound/Outbound calls verifying PPO/HMO/Medicare Insurance
- Verifying Claims for Providers and Members
- Provider Relations for Providers Credentialing for In Network Providers /Out of Network Providers
- Answered phone 50+ calls daily and responded to inquiries from customers, vendors and other external contacts.
- Assisted management with special projects to complete all tasks by deadlines.
- Assisted management with special projects to complete all tasks by deadlines
- Greeted visitors with professionalism and enthusiasm to provide support and direct guests to appropriate department
Collections
Citibank
10.2014 - 07.2015
- Inbound/Outbound calls collecting on delinquent accounts and closed accounts
- Updating account information
- Setup payment arrangements and recurring payment options on accounts
- Conflict resolution, problem solving and critical thinking
- Assertive replies while maintaining professionalism
- Frequently complimented on excellent Customer Service and Leadership ability.
- Delivered exceptional customer service on collection calls and maintained calm and professional demeanor
- Negotiated to collect balance in full
- Processed payments and applied to customer balances
- Worked in call center environment handling manual and automatically dialed outbound calls
Education
Texas Cosmetologist Operator’s License (Current) - undefined
State Beauty Academy, COSMETOLOGIST
2005
Associate of Applied Science - Business Management
Cedar Valley College
Lancaster, TXSome College (No Degree) - Business Administration
University of North Texas
DallasSkills
- Special Event Projects
- Decorating Expertise
- Table Setting
- Teamwork Skills
- Event Execution
- Event Planning and Assistance
- Event Preparation
- Service Coordination
- Creativity and Adaptability
- Administration
Timeline
Event Coordinator/Event Decorator
Lee’s Luxury Events
01.2019 - Current
Administrative Coordinator 2
Humana Behavioral Health
08.2015 - 03.2023
Collections
Citibank
10.2014 - 07.2015
Texas Cosmetologist Operator’s License (Current) - undefined
State Beauty Academy, COSMETOLOGIST
Associate of Applied Science - Business Management
Cedar Valley College
Some College (No Degree) - Business Administration
University of North Texas
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