Shands Mccoy
Goldsboro,NC
Summary
Proven leader in healthcare management, adept at workload management and relationship building, significantly enhanced patient outcomes at RHA through strategic care plan adjustments and effective team coordination. Skilled in data entry and behavioral management, consistently prioritized patient needs, achieving notable efficiency improvements.
Overview
30
30
years of professional experience
Work History
PSR Coordinator/Team Leader Manager
RHA
2022.05 - Current
- Used company software and databases to maintain records of services performed and patient conditions.
- Managed patient caseloads effectively, ensuring timely follow-up and appropriate interventions.
- Developed strong relationships with community partners, facilitating referrals and collaboration on behalf of patients.
- Conducted regular evaluations of care plan effectiveness, making necessary adjustments based on feedback from patients and providers.
- Monitored progress towards patient goals, adjusting care plans as needed to achieve desired results.
- Assessed patient needs and connected them with appropriate resources to ensure optimal health outcomes.
- Entered data, generated reports, and produced tracking documents.
Habilitation Technician
O'berry Neuro-Medical Treatment Center
1995.01 - 2019.09
- Instructed and reinforced target outcomes to help individuals achieve goals.
- Collaborated with interdisciplinary teams to develop comprehensive habilitation plans for each client''s unique needs.
- Transported residents to and from appointments and other activities to encourage mobility.
- Recorded participant behavior and methods to alleviate barriers and progress toward goals.
- Supervised and assisted residents with grooming, personal hygiene, meal planning and housekeeping to promote activities of daily living.
- Implemented written goals from treatment plans to enhance patient outcomes.
- Recognized emergency situations and implemented appropriate procedures to comply with safety rules and regulations.
- Maintained professional development through ongoing training, staying current on best practices in habilitation services and enhancing the quality of care provided to clients.
- Noted client responses and results to facilitate interventions and assessment through proper documentation.
Education
BBA - Business Administartion
North Carolina Wesleyan College
Rocky Mount, NC05.2012
Bachelor of Science - Criminal Justice
North Carolina Wesleyan College
Rocky Mount, NC05.2012
Skills
Data Entry
Workload Management
Motivational Skills
Behavioral Management
Crisis Management
Work Planning and Prioritization
Relationship Building
Professionalism and Ethics
Reliability and punctuality
Customer Service
Organizational Skills
Attention to Detail
Timeline
PSR Coordinator/Team Leader Manager
RHA
2022.05 - Current
Habilitation Technician
O'berry Neuro-Medical Treatment Center
1995.01 - 2019.09
BBA - Business Administartion
North Carolina Wesleyan College
Bachelor of Science - Criminal Justice
North Carolina Wesleyan College
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